Customer reviews from Branch
Branch Furniture - Softside Chair Mid Back - Fabric Skylight
Average customer rating
4.6
(203 Reviews)
Rating breakdown 203 reviews
5 Stars
149
4 Stars
34
3 Stars
11
2 Stars
4
1 Star
5
95%of customers recommend this product.
(
183 out of
192)
Customer Reviews for Branch Furniture - Softside Chair Mid Back - Fabric Skylight
Customer Rating
2
Inaccurate color, very slippery, and not that comfortable
on September 21, 2026
Posted by: Gillian
from US
The chair looks nice but that is where the positives end unfortunately. The taupe is indeed dark chocolate brown which was disappointing. The velvet fabric feels nice but its like hard to sit in it its so slippery, and it doesn't help that the cushions are pretty firm and I just feel like I'm sliding off of it all the time. I didn't think assembly was that difficult but, I don't have the motivation to disassemble and return it so I guess I'll be keeping it. Kind of bummed though as I was hoping for a very comfortable chair.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
So supportive
on September 16, 2026
Posted by: Sara N.
from US, United States
[This review was collected as part of a promotion.] I love the boucle wool. Chair is extremely comfy. My only wish it is like it to go a bit higher but it works fine as is.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great buy
on September 13, 2026
Posted by: Norma R.
from US, United States
[This review was collected as part of a promotion.] Very comfortable, love the color. Assembly instructions were easy to follow and all materials organized
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
High back soft side chair
on September 13, 2026
Posted by: Robert C.
from US, United States
[This review was collected as part of a promotion.] Well packaged & clear directions to assemble. Very comfortable to sit for a long period of time with untiring back support. I highly recommend this desk chair.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Well made!
on September 8, 2026
Posted by: Cynthia B. U.
from US, United States
[This review was collected as part of a promotion.] Love this chair. It was super easy to put together and is both stylish and comfortable!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3
Well built and comfortable chair but not great ergonomically
on September 8, 2026
Posted by: Melissa P.
from US, United States
[This review was collected as part of a promotion.] Decided I needed a new desk chair and really wanted one with arms. The chair came quickly. Assembly was pretty easy but definitely needed two people for a few parts of it. The instructions were decent. Not sure why the fabric components have zippers. The back part is stitched down so you couldn’t remove it anyhow. The zippers are installed upside down. I sew so this was obvious. There is no reference to them in the literature or instructions? Pros: well built and solid. Assembly pretty straightforward. Cons: arms are not high enough to serve the intended purpose of arm support during typing or computer work. So they look nice but functionally they fail. Also chair does not come up high enough for me to comfortably reach my keyboard. I still need a three inch cushion on the seat. Overall I would say if you are shorter in stature (I’m 5-3) I would not recommend this chair for computer work. The seat doesn’t rise high enough and the arms are much too low to give any arm support. It’s nicely built and attractive but certainly not ergonomically sound.
Written by a customer while visiting Branch
Customer Rating
5
Beautiful and comfortable!
on September 5, 2026
Posted by: Jordan M.
from US, United States
[This review was collected as part of a promotion.] I purchased the soft side chair in blush and I'm in love! It is beautiful and so comfortable. I often lose track of time sitting and working comfortably! Love this chair. Cannot recommend enough.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great chair -- perfect for our needs
on September 5, 2026
Posted by: Stephanie S.
from US, United States
[This review was collected as part of a promotion.] My 15-year-old son was able to put this chair together with just a little help from his dad, which was awesome. It's super comfortable and solid. We were pleasantly surprised by the option to lean back and lock the chair in various positions, as well as raise and lower it easily. This desk is in a corner of our living room and so I appreciate that it doesn't have a super technical look, but blends in with the furniture. We purchased the navy velvet.
I would recommend this to a friend!
Written by a customer while visiting Branch