Customer Reviews for Branch Furniture - Ergonomic Chair - Pebble/White
Customer Rating
1
Fail
on February 2, 2026
Posted by: GM
from US, United States
Nice ergonomic chair for the low price. However, I could feel the seat pan and had to put a pillow on the seat, which didn't help much. The headrest position lock is weak and would slide down when covered with a light Sherpa blanket. Unfortunately, the chair was returned due to those issues.
The quality, the color choices and the amount of adjustability, makes these chairs our first choice when we order any new office chair. We use the Daily Chairs and the Ergo chairs.
[This review was collected as part of a promotion.] This is my 2nd Branch chair. My wife and i both made the mistake of getting other office chairs. We won't be making that mistake again.
Was disappointed because of visible damage that someone tried to fix on the back of the chair. Pictures attached. Chair itself is pretty good, back support is good. The armrests adjustments are not great because they are either tight enough to keep the washers from rattling or loose enough to actually move them as designed with the locks. Seat pad is good, and base is good.