Customer reviews from Branch
Branch Furniture - Ergonomic Chair - Black/Black
Average customer rating
4.4
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
91
4 Stars
13
3 Stars
15
2 Stars
7
1 Star
4
90%of customers recommend this product.
(
104 out of
115)
Customer Reviews for Branch Furniture - Ergonomic Chair - Black/Black
Customer Rating
1
Fail
on February 2, 2026
Posted by: GM
from US, United States
Nice ergonomic chair for the low price. However, I could feel the seat pan and had to put a pillow on the seat, which didn't help much. The headrest position lock is weak and would slide down when covered with a light Sherpa blanket. Unfortunately, the chair was returned due to those issues.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
SLEEK, SUPER COMFY CHAIRS!
on January 30, 2026
Posted by: Bonnie T.
from US, United States
The quality, the color choices and the amount of adjustability, makes these chairs our first choice when we order any new office chair. We use the Daily Chairs and the Ergo chairs.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Crazy comfortable chair
on January 30, 2026
Posted by: Scott P.
from US, United States
[This review was collected as part of a promotion.] The dark blue is a nice color. Its super easy to put together, and is very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Comfy and easy to put together
on January 30, 2026
Posted by: Daniel M.
from US, United States
[This review was collected as part of a promotion.] This is my 2nd Branch chair. My wife and i both made the mistake of getting other office chairs. We won't be making that mistake again.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great Home Office Chair
on January 28, 2026
Posted by: Greg B.
from US, United States
[This review was collected as part of a promotion.] The best home office chair. Comfortable and adjustable.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great for the Office!
on January 28, 2026
Posted by: Brian H.
from US, United States
[This review was collected as part of a promotion.] Great design with nice adjustability and support. Got for our entire office and they look great!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great service and chair
on January 26, 2026
Posted by: Stan
from US, United States
Had concerns with my chair, Austin and team was incredible getting things take care of and being quick to respond and very pleasant to work with!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
2
Decent chair
on January 26, 2026
Posted by: Kyle M.
from US, United States
Was disappointed because of visible damage that someone tried to fix on the back of the chair. Pictures attached. Chair itself is pretty good, back support is good. The armrests adjustments are not great because they are either tight enough to keep the washers from rattling or loose enough to actually move them as designed with the locks. Seat pad is good, and base is good.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch