Customer reviews from Branch
Branch Furniture - Softside Chair High Back - Vegan Leather Black
Average customer rating
4.6
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
148
4 Stars
34
3 Stars
11
2 Stars
4
1 Star
5
95%of customers recommend this product.
(
182 out of
191)
Customer Reviews for Branch Furniture - Softside Chair High Back - Vegan Leather Black
Customer Rating
4
Strong sturdy chair
on September 28, 2026
Posted by: Alicia P.
from US, United States
I’m in private practice and see clients at least 5 hours straight at times. This chair is very suitable and comfy for it. I think I just feel like the sunflower color looks more like a burnt orange and that’s why I give it one less star. I didn’t want to go through the trouble of exchanging the color.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
A hassle to put together, but once done it’s a great chair
on September 28, 2026
Posted by: Katherine L.
from US, United States
[This review was collected as part of a promotion.] When I opened the box I nearly cried. It was not my thing. Luckily I paid my brother to put it together for me. I really wish it came already built ( I don’t mind the xtra fee) Overall it is a nice and comfortable chair to sit on. I have to worry about keeping it clean and away from coffee spills.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Love it, great chair!
on September 28, 2026
Posted by: Olivia S.
from US, United States
[This review was collected as part of a promotion.] Love the color, comfortable, easy to put together. So happy I bought it!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
10/10
on September 28, 2026
Posted by: Noah M.
from US, United States
[This review was collected as part of a promotion.] The Softside Chair is truly fantastic it is the perfect median between functionality and appearance. The overall assembly is fairly straight forward. Not to mention it arrived to me in record time after ordering it. I would highly recommend this chair to anyone who is waiting for that last little push to pick a chair.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Adam Review
on September 28, 2026
Posted by: Adam T.
from US, United States
[This review was collected as part of a promotion.] THe chair was great...very comfotable and sturdy build. It was also a great look for what we needed. Originally I bought 2 for our office conference room, but ended up sending one back and keeping one for my house. The only reason they weren't a good fit for the conference room is we have some overweight clients who come in for meetings. The chair, while very comfortable, was too narrow for our larger clients to sit comfortably in. If the width could be expanded out to 21" between the arms, I think it would have been perfect.I have a couple of different Branch chairs, and I have been happy with all of them.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Aesthetic and Comfortable Chair!
on September 28, 2026
Posted by: Kim
from US, United States
[This review was collected as part of a promotion.] I use my soft side chair at my sewing desk. I can roll between machines, raise and lower the seat all in comfort. Since my sewing desk is out in my living area it is a huge bonus that the chair is beautiful!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
So nice, I bought it twice
on September 28, 2026
Posted by: Meira
from US, United States
[This review was collected as part of a promotion.] Bought one for my home office, a year or so later I got another one when I needed a new chair for my other office.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Cute chair
on September 28, 2026
Posted by: Jane G.
from US, United States
[This review was collected as part of a promotion.] I'm happy with the softside chair. I upgraded from a wooden dining room chair, so it's certainly more comfortable than that. Mostly I went with this chair for aesthetic reasons and I love the way it looks.
I would recommend this to a friend!
Written by a customer while visiting Branch