Customer reviews from Branch
Branch Furniture - Softside Chair High Back - Vegan Leather Black
Average customer rating
4.6
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
148
4 Stars
34
3 Stars
11
2 Stars
4
1 Star
5
95%of customers recommend this product.
(
182 out of
191)
Customer Reviews for Branch Furniture - Softside Chair High Back - Vegan Leather Black
Customer Rating
2
Soft but not ergonomic
on September 28, 2026
Posted by: Bohlke
from US, United States
[This review was collected as part of a promotion.] The back is too upright and it requires a lot of force to recline. The chair also had a weird smell like old yogurt that never went away. I ended up having to send it back
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Very nice looking
on September 28, 2026
Posted by: Molly
from US, United States
Looks just like pictures. Soft and comfortable. Just as described.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Best chair I've ever sat in that also looks cute!
on September 28, 2026
Posted by: Yiyang W.
from US, United States
[This review was collected as part of a promotion.] I work a lot and I work out of my dining room/kitchen open space. This is the only chair that supports my lower back but also looks good enough that I don't have to roll it away when guests come over.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
soft and sides optional
on September 28, 2026
Posted by: Ana
from US, United States
I love my new Branch Softside Chair! Has improved my home office experience. I chose to not install the armrest so I can sit cross legged and it works really well.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Pretty comfy
on September 28, 2026
Posted by: Rachel I.
from US, United States
[This review was collected as part of a promotion.] My new high back soft side chair is both pretty and comfy! Very pleased with the material and blue color, relatively straightforward to assemble and feels like a very supportive chair so far. Love that the arm rests are sturdy and the chair rolls nicely.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Comfortable but color not as expected
on September 28, 2026
Posted by: Jill C.
from US, United States
[This review was collected as part of a promotion.] The taupe is more of a mocha than tan as pictured. But it’s comfortable and didn’t take too long to put together. Mid back is definitely better for shorter individuals. It hits perfectly for 5’3 but not so great for 6’. It says up to 6 foot though so as expected.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Perfect for home office!
on September 28, 2026
Posted by: Kristen
from US, United States
[This review was collected as part of a promotion.] The chair was easy to put together for one person. Material is smooth and feels like real leather. Good balance between plush seating and lumbar support. Only improvement would be more comfortable arm rests.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Beautiful and Versatile!
on September 28, 2026
Posted by: Lisa
from US, United States
We were looking for an adjustable dining chair with arms, comfortable enough for long nights playing games. This is a perfect fit! The blue velvet is beautiful yet functional and the adjustable height helps us tuck the chairs under the table when not in use.
I would recommend this to a friend!
Written by a customer while visiting Branch