Customer reviews from Branch
Branch Furniture - Softside Chair High Back - Vegan Leather Black
Average customer rating
4.6
(202 Reviews)
Rating breakdown 202 reviews
5 Stars
148
4 Stars
34
3 Stars
11
2 Stars
4
1 Star
5
95%of customers recommend this product.
(
182 out of
191)
Customer Reviews for Branch Furniture - Softside Chair High Back - Vegan Leather Black
Customer Rating
4
JUST-RIGHT CHAIR!
on March 5, 2026
Posted by: Gail R.
from US, United States
[This review was collected as part of a promotion.] If Goldilocks was looking for a stylish, comfortable desk chair, she would be delighted with this one -- not too big and not too small with the cushioning just in the right places. It's a very comfy desk chair for me and really great looking (I got the Mid-Back in Canyon). So, two quibbles as to why I rated it four stars. One, it was challenging for my husband and me to put this chair together. I took into consideration our age (80ish) but we're both still active and strong(ish), so it left me scratching my head as to why since it sounded like customers had no problems (one reviewer did it in 30 minutes!). Two, the controls to raise and lower the chair and to switch to the three positions are not easy for me to reach and operated on the clunky side. I'm hoping the controls will get easier with use.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Comfy and cute
on March 4, 2026
Posted by: Erika L.
from US, United States
[This review was collected as part of a promotion.] I wanted this desk chair for two main reasons: the cushions and the aesthetic. I think it delivered on both! I got the chair in the "sunflower" color and it is a beautiful muted yellow that brings some color to my home office. The cushions are not too soft so they help provide some support as well. So far, it works well for me. The only reason I didn't give 5 stars was because it does feel a bit cheaply made. The piece with the lever attachment is covered in a black coating that peels off very easily. It was also difficult to put together.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Comfortable with good lumbar support
on March 3, 2026
Posted by: Janet G.
from US, United States
[This review was collected as part of a promotion.] Perfect chair for my sewing room. Love the quality of the upholstery fabric. The adjustable tilt lock positions are a bonus.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Softside Chair in Sunflower
on February 24, 2026
Posted by: Margaret E.
from US, United States
[This review was collected as part of a promotion.] I LOVE my new chair. It is very comfortable, and a great size for the small sunroom area that I have it in. The sunflower color is beautiful and is just what I wanted. So, in conclusion I am very happy with my purchase. I will confess though that I did not put it together myself, my son and daughter in law helped me out with that, but it only took them a half an hour or less.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Soft side chair
on February 23, 2026
Posted by: Cynthia D.
from US, United States
[This review was collected as part of a promotion.] Love the chair . Beautifully packaged and easy instructions for assembly
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Solid,comfortable, stylish
on February 23, 2026
Posted by: Simone F.
from US, United States
[This review was collected as part of a promotion.] Pretty easy to assemble, feels well built, wheels around very easily, comfortable to sit in, and looks good. A note that the "bone" color is a light gray, not a cream/beige color.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
So Comfy
on February 19, 2026
Posted by: Arlene C.
from US, United States
[This review was collected as part of a promotion.] Just purchased this lovely cushy chair. Color looks more like a soft blue grey than a bone as per description. Well made and very comfortable.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Wonderful!
on February 19, 2026
Posted by: Susan M.
from US, United States
[This review was collected as part of a promotion.] The softside chair is so comfortable, I can sit at my desk for hours without complaining about soreness. The padding is firm and supportive. The adjustments to the seat height and backrest tilt and tension let me tailor the chair to my individual preferences and are easy to make. I highly recommend this chair.
I would recommend this to a friend!
Written by a customer while visiting Branch