Customer reviews from Branch
Branch Furniture - Ergonomic Chair - Light Blue/White
Average customer rating
4.4
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
94
4 Stars
13
3 Stars
15
2 Stars
7
1 Star
4
91%of customers recommend this product.
(
107 out of
118)
Customer Reviews for Branch Furniture - Ergonomic Chair - Light Blue/White
Customer Rating
2
Surprisingly bad lumbar support
on April 10, 2026
Posted by: Katie B.
from US
I did a good amount of research and finally pulled the trigger on this chair. I've only used it for 1 work day and my back is aching - the lumbar support is horrendous and feels like a brick in your back. I'm truly surprised about all the rave reviews considering I've been using a wooden kitchen chair for the past 6 years and find it to be more comfortable. This was meant to be a treat for a recent promotion but feels more like a trick. After 8 painful hours and numerous adjustments to the lumbar support, I've fully removed it. I'm not optimistic this is the solution, because now I have 0 lumbar support, but time will tell. On the plus side, it looks fine and assembly was simple.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
3
Good, not great
on April 8, 2026
Posted by: Nicole S.
from US, United States
[This review was collected as part of a promotion.] For the price I paid for this chair, I feel the quality is lacking. The pros: base is solid, wheels roll smoothly, back is breathable, my lumbar feels supported with the ergonomic features, and it looks good in my office. Cons: the seat is not breathable, doesn’t feel great to sit in for too long, and the fabric feels cheap (rough and is a magnet for hair). The arm rests slide forward almost every time I adjust my position and the seat also shifts forward when I scoot toward my desk - everything was assembled according to instructions and has been double and triple checked. Just annoying more than anything. Overall, it’s a decent chair but I had much higher expectations based on the reviews I read and recommendations from friends. I don’t see how the quality justifies the price tag.
Written by a customer while visiting Branch
Customer Rating
2
Lumbar ruins it
on April 6, 2026
Posted by: Melina D. L. P.
from US, United States
[This review was collected as part of a promotion.] I love everything about the chair except the lumbar support, which makes it unusable. Super disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
So easy to set up and very comfy
on April 3, 2026
Posted by: Jenny N.
from US, United States
[This review was collected as part of a promotion.] Loving the chair so far! It was super easy and quick to build. It rolls around smoothly and I think the seat is very comfy. A great upgrade for me!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great addition to my home office setup
on March 27, 2026
Posted by: MAURA D.
from US, United States
Has made sitting at my desk for many long hours a day much more bearable!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
2nd Chair in 5 years
on March 26, 2026
Posted by: Richard W. D.
from US, United States
[This review was collected as part of a promotion.] I have one and it's time to get another one. The headrests are so durable, I am using the one from the previous chair. It's in perfect condition.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Comfortable and attractive
on March 22, 2026
Posted by: Abimbola F.
from US, United States
[This review was collected as part of a promotion.] It is attractive and really comfortable, an upgrade from my dinner chair :)
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Light and comfy
on March 18, 2026
Posted by: Vi R.
from US, United States
[This review was collected as part of a promotion.] I’ve been searching for a comfortable office chair for years, having tried various options, including a cross-legged chair that caused hip pain. After six years of working from home, I was determined to invest in a chair that wouldn’t cause me discomfort.I found this chair with a coupon and was pleasantly surprised by its comfort. It’s the most comfortable office chair I’ve ever owned. The assembly was easy, and it’s adjustable, which is great for my needs. The aesthetic appeal was also a plus, as it complements my workspace.I appreciate how easy it is to roll around and how light it feels. Overall, I’m very happy with my purchase. Some people argue that you sit in your chair more than you lie in bed, so it should be considered an investment. I agree, but I’m glad I made the decision to invest in a comfortable chair.
I would recommend this to a friend!
Written by a customer while visiting Branch