Customer reviews from Branch
Branch Furniture - Ergonomic Chair - Light Blue/White
Average customer rating
4.4
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
94
4 Stars
13
3 Stars
15
2 Stars
7
1 Star
4
91%of customers recommend this product.
(
107 out of
118)
Customer Reviews for Branch Furniture - Ergonomic Chair - Light Blue/White
Customer Rating
5
As Expected
on December 11, 2025
Posted by: Frank B.
from US, United States
[This review was collected as part of a promotion.] Chair is perfect, and price was what sold me. Thank you!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Perfect chair!
on December 9, 2025
Posted by: Julie D.
from US, United States
[This review was collected as part of a promotion.] This chair was exactly what I needed! So supportive and comfortable, and it looks great! Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
nice
on December 8, 2025
Posted by: LISA
from US, United States
i received my chair a few days ago. it took me about 45 minutes or so to unpack it and put it together. it wasnt too difficult. it would have been helpful if they labeled the seat right and left to make it easier to figure out which arm goes where. it is comfortable so far and hopefully better for my back.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
3
Comfort and Quality Issues
on December 4, 2025
Posted by: Cynthia R.
from US, United States
[This review was collected as part of a promotion.] The chair offers a surprisingly firm seat, which may appeal to some, but I found it less comfortable than expected. The cushion itself appears durable and should hold up well over time. However, quality concerns are evident: one armrest already has a hole, and the back fabric is showing signs of pilling.From an ergonomic standpoint, the lumbar support is underwhelming. I often feel like I need extra lumbar support for my back. The design could also benefit from more flexibility, such as foldable armrests for easier use in different setups.Overall, while the chair has some strengths in durability, the lack of comfort features and early wear issues make me question whether it's worth the high price tag.
Written by a customer while visiting Branch
Customer Rating
3
First impressions - the good and bad
on November 28, 2025
Posted by: C M.
from US, United States
[This review was collected as part of a promotion.] Have had the chair about a week. Easy to assemble. Chair seat, height, tilt , and arm rest up/down adjustments all very good. Seat is very comfortable. Lumbar support and headrest not so good, and the arm rest forward/backward slide is an engineering embarrassment unless I am missing something. More specifically, I am 6'2" and both the lumbar support and headrest are tapped out before my height. The issue with the arm rest slide is that it is too loose. Every time you sit in the chair, it slides out of position if you put any force on the armrest. If you want it in the full forward or back position, you can jam it with paper. If not, you will likely need to add your own mechanical stop. This really should be fixed, very surprised given the age of the design that it has not been corrected given the minor nature of the fix.
Written by a customer while visiting Branch
Customer Rating
5
No back pain
on November 28, 2025
Posted by: Bradi H.
from US, United States
[This review was collected as part of a promotion.] I feel very comfortable and supported in the chair. I do feel like it is designed for smaller people. My husband does not fit well in the chair, but I love it!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great Chair
on November 24, 2025
Posted by: Daniel D.
from US, United States
[This review was collected as part of a promotion.] The chair is great! Comfortable size, easy to adjust and just what I wanted.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Good Purchase
on November 19, 2025
Posted by: Ronald G.
from US, United States
[This review was collected as part of a promotion.] This ergonomic chair is a pricey buy for me but so far I am very pleased with the purchase. I was generally having some lower back pain but since I have made this purchase my pain has significantly been reduce when using the chair. My only issue so far is that the handle/arm rest is quite firm and could be somewhat uncomfortable. However I would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting Branch