Customer reviews from Branch
Branch Furniture - Ergonomic Chair - Light Blue/White
Average customer rating
4.4
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
94
4 Stars
13
3 Stars
15
2 Stars
7
1 Star
4
91%of customers recommend this product.
(
107 out of
118)
Customer Reviews for Branch Furniture - Ergonomic Chair - Light Blue/White
Customer Rating
3
its ight
on February 20, 2026
Posted by: Mery T.
from US, United States
[This review was collected as part of a promotion.] If i wasn't buying this with my stipend I would've returned this. Some part are nice like the base, the seat, and backrest but the arm rest are super flimsy and the different adjustment features are hard to use.
Written by a customer while visiting Branch
Customer Rating
5
Exactly what I needed
on February 18, 2026
Posted by: Jazmin L.
from US, United States
[This review was collected as part of a promotion.] I work from home, and I was using a small stool which caused some lower back pains. The ergonomic chair is absolutely amazing. Everything I needed and more. It was relatively easy to assemble, and seems quite sturdy. I recommend it to anyone in need of a desk chair.
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
2
Disappointed After Two and a Half Years
on February 15, 2026
Posted by: Kyle T.
from US, United States
I really wanted to like this chair. I have a work-from-home desk job, so I spend most of my day in front of my computer. The lumbar support is painful. It has only vertical adjustment (no adjusting the tension) and the pad on the lumbar support is very hard. I have been ending every day with a sore lower back and I find myself contorting into odd positions to avoid putting any weight on the lumbar support. If it were not for the daily pain, I could recommend this chair. The materials are mostly good. The seat cushion is excellent, the seat back is good, the headrest is good, and the base feels very solid. All of the controls work well, though the lumbar vertical adjustment started to slip and it would constantly fall down after about six months. The armrests are hard and don't really lock into place, they shift every time I use them to push myself out of the chair. I got the chair in blue and it still looks very nice after 2+ years of daily use.I replaced this chair with a used Herman Miller and I wish I had gone with the Herman Miller in the first place. The lumbar adjustment is much better and not stiff and forceful like the Branch chair. For anyone spending more than 2 hours/day in the chair, I cannot recommend the Branch. If they added lumbar tension adjustment it would be an excellent chair.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Finally, a chair that fits
on February 14, 2026
Posted by: Staci F.
from US, United States
[This review was collected as part of a promotion.] I have been sitting in uncomfortable office chairs for so long, I wasn't sure what to expect. This time, I did a lot of research from multiple sources to find a chair that was highly rated by actual users. Being shorter than the average person, I needed an adjustable chair to fit my height and keep me comfortable while working. I was able to easily follow the online assembly instructions and immediately start using my new Branch Ergonomic Chair. I love that the video shows how to assemble without a helper. If I can get all the pieces unpacked and put together to build this great chair in less than an hour, so can you, Thank you, Branch!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
5
Great chair!
on February 13, 2026
Posted by: Lara H.
from US, United States
[This review was collected as part of a promotion.] It's so good we are replacing all our other chairs now!
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
1
Quit possibly one of the worst chairs I have ever sat in.
on February 12, 2026
Posted by: prison-mike
from US, United States
I really don't know why I still have this chair in my house. It's been hanging around for about 3 years. I remember when I bought it and put it together. It looked really nice. That all it had going for it. I often find myself fatigued and in pain, then I remember "oh yeah, I have been sitting is this piece of garbage chair for the last couple hours". I'm putting in the trash tomorrow. Not even going to try and give it away. I wouldn't want someone to experience this pain.
No, I would not recommend this to a friend.
Written by a customer while visiting Branch
Customer Rating
5
Amazing chair
on February 11, 2026
Posted by: Geetha C.
from US, United States
[This review was collected as part of a promotion.] One of the greatest chairs I tried for long hours on computer
I would recommend this to a friend!
Written by a customer while visiting Branch
Customer Rating
4
Meh
on February 5, 2026
Posted by: Kasper
from US, United States
There’s a saying a polish for things like this: “dupy nie urywa”.The back and lumbar support are fine, the assembly was less than 30 mins, the variety of tension settings are fine. Apropos - the weakest feature of this chair is its cushion. It’s a bit mediocre in terms of comfort and I’d recommend getting it in leather.
I would recommend this to a friend!
Written by a customer while visiting Branch