Customer reviews from lenovo.com
Lenovo - IdeaPad Slim 3 15IaN8 82XB008LUS 15.6" FHD i3-N305 8GB RAM 256GB SSD Win 11 H Grey - Gray
Average customer rating
4.7
(125 Reviews)
Rating breakdown 125 reviews
5 Stars
103
4 Stars
13
3 Stars
5
2 Stars
3
1 Star
1
90%of customers recommend this product.
(
81 out of
90)
Customer Reviews for Lenovo - IdeaPad Slim 3 15IaN8 82XB008LUS 15.6" FHD i3-N305 8GB RAM 256GB SSD Win 11 H Grey - Gray
Customer Rating
4
laptop performs well; adaptor or port has issues
on November 3, 2023
Posted by: dianaskll
I've had the computer about 3 weeks and it performs well. I do however, have an issue with the adaptor: it will not stay securely in the port to charge the computer. it swivels as you move the laptop, as it should, but periodically, I will notice that though it remains plugged in, it slides out of the port just enough that it is no longer charging, so I have to babysit it continuously to ensure it stays plugged in. I called tech support today and it was disheartening. the rep seemed nice enough, though was a bit hard to understand.. after all was said and done, she said I could send the computer back for repair or I could get a laptop replacement. really?!!!! could we not first start with a different adaptor? it's not like I have an extra laptop lying around. the other suggestion was to just watch it for awhile to see if the problem continues. really? when I already mentioned that it's been doing it from day one. IDK I just declined the only two options given and was thanked for calling. LOL. not.. why wouldn't Lenovo partner with local vendors to check out issues instead of only suggesting to send the laptop back, especially when the laptop seems to be ok and is still under warranty? she suggested using my phone camera so that she could see, but my phone would not give permission for some reason; besides, in this instance, I don't think the camera would have been much help. the adaptor comes loose when I go to move it or get up, etc. . .
so until babysitting the adaptor becomes a big nuisance, I guess I'll put up with it. or maybe look at replacing it myself to see if that makes a difference. I'd give 3.5 stars but can't and don't want to penalize Lenovo 2 full points; although, I might change my mind as my babysitting stint continues. ha
so until babysitting the adaptor becomes a big nuisance, I guess I'll put up with it. or maybe look at replacing it myself to see if that makes a difference. I'd give 3.5 stars but can't and don't want to penalize Lenovo 2 full points; although, I might change my mind as my babysitting stint continues. ha
Written by a customer while visiting lenovo.com
Posted by: Paul From Potomac
from Potomac, MD
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was disappointed by the quality and workmanship of this W11-based computer. While it has speed and the power of a 13th generation Intel CPU, it loses on simple things, like a power connector that can break easily, buttons that are hidden and hard to find, flimsy construction that makes using the device as a tablet dicey at best, and requires difficult movement of your fingers to get a desired result. It's too hard to find things in the W11 architecture's Byzantine nesting of millions upon millions of bugs. It is not worth 10% of its price.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima _Lenovo, Customer Service, June 14, 2023
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Your Respectfully,
Poornima_Lenovo
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: kegs11
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is great, plenty of features and easy to setup.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Cee Moore
from Virginia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like my new laptop so far. Nice color. Boots fast. Apps run fast.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Allison T
from Iowa
Verified Purchase:Yes
[This review was collected as part of a promotion.] Using this laptop as a company computer - it's fantastic! It has been very reliable and the battery lasts all day. I love that it has a full number pad, but isn't too large to carry around with me. It runs faster than I expected and I can have all my tabs up at the same time and it doesn't slow down as much as many other laptops I have used. Excellent product, especially for the price.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sergio G
from Edinburg Tx.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received my IdeaPad on time, Customer service was there to guide me to make the correct purchase for the intended use. Thank you Lenovo
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Chark
from Jacksonville, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight, opens quickly, everything I need for when I need it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Danny ocean
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything works great, looks great, build quality is excellent!
Written by a customer while visiting lenovo.com