Customer reviews from bestbuy-ca
JBL - Refurbished Excellent - Vibe Buds True Wireless Earbuds - 2023 - Black
Average customer rating
2.2
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
1
4 Stars
1
3 Stars
2
2 Stars
4
1 Star
5
15%of customers recommend this product.
(
2 out of
13)
Customer Reviews for JBL - Refurbished Excellent - Vibe Buds True Wireless Earbuds - 2023 - Black
Customer Rating
1
Keep falling out
on November 6, 2025
Posted by: Jan
from Vancouver
These continuously fall out of my ears no matter what activity I am doing. Even eating with them in causes them to fall out. I don’t know whose ears they made these for. I am returning them.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Poor case and ear fitting
on December 13, 2025
Posted by: Nathan
from Winnipeg
While the sound quality is good when fitting in properly I find they constantly need adjusting, fall out frequently with light activity, and the case gets very dirty because there’s no lid. Would bot recommend, my previous $30 no name earbuds from amazon were better
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Poor quality
on December 17, 2025
Posted by: Anonymous
from Toronto
The person on call can listen to all the noise from outside and your own voice is very less audible to the other person.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Basically CRAP
on January 23, 2026
Posted by: Adman
from Markham ON
Where to start?
Let go with the instructions. …. They are wrong, made up of pictures, no words. They illustrate how to put the buds in you ears upside down….put them in your ears the way the instructions illustrate they will fall out in minutes.
There is a Right and Left side, but the R/L labelling require either bionic eyesight or a microscope to read, and get them in the correct ear. Get them in the wrong ear and your pausing or fast forwarding/rewinding your music/video when trying to change the volume……that is if the touch controls even work. Again the incorrect instructions fail on explaining the controls very well.
Expect to have to use your device volume controls, as the tap controls are crap.
Case has no lid…this is old news reading other reviews.
Charging cable is 8” long, I find it too short, others may find it OK…I don’t.
When they fall out of your ear, and they will, the downed bud stops working.
Are they a good price? Well if you like wasting money, then GO FOR IT, if you want earbuds that work avoid these like the plague.
Let go with the instructions. …. They are wrong, made up of pictures, no words. They illustrate how to put the buds in you ears upside down….put them in your ears the way the instructions illustrate they will fall out in minutes.
There is a Right and Left side, but the R/L labelling require either bionic eyesight or a microscope to read, and get them in the correct ear. Get them in the wrong ear and your pausing or fast forwarding/rewinding your music/video when trying to change the volume……that is if the touch controls even work. Again the incorrect instructions fail on explaining the controls very well.
Expect to have to use your device volume controls, as the tap controls are crap.
Case has no lid…this is old news reading other reviews.
Charging cable is 8” long, I find it too short, others may find it OK…I don’t.
When they fall out of your ear, and they will, the downed bud stops working.
Are they a good price? Well if you like wasting money, then GO FOR IT, if you want earbuds that work avoid these like the plague.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Would rather just walk in silence
on February 10, 2026
Posted by: Stacey
from St. Catharines
Don't waste your money. They connect fine but get zero use because they don't stay in longer than 3 seconds before starting to fall out
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca