Customer reviews from brother-usa.com
Brother - 1034D 3-4 Lay-in Thread Serger with Lower Looper Threader
Average customer rating
4.6
(512 Reviews)
Rating breakdown 512 reviews
5 Stars
381
4 Stars
91
3 Stars
19
2 Stars
10
1 Star
11
95%of customers recommend this product.
(
420 out of
442)
Customer Reviews for Brother - 1034D 3-4 Lay-in Thread Serger with Lower Looper Threader
Customer Rating
5
Brother serger 1034d
on May 5, 2023
Posted by: Lorraine
from Ottawa, Canada
As with every other Brother sewing machine I have, it is great and easy to use ! I highly recommend any of them .
Written by a customer while visiting brother-usa.com
Customer Rating
2
Broke the first time used
on May 1, 2023
Posted by: Dianne B
from Greenville SC
Broke while using it the first time. Chatted with someone at Brother and they gave me a link which did not even help with the problem. There links and videos are not helpful if you have problems. Not enough videos on problems.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, May 5, 2023
We apologize that the videos were not helpful. Please allow us the opportunity to assist you by calling us direct at 877-276-8437, 8am-5pm central time.
Response from brother-usa.comBy Brother Customer Service , Brother Customer Service, May 3, 2023
We apologize that the videos were not helpful. Please allow us the opportunity to assist you by calling us direct at 877-276-8437, 8am-5pm central time.
Written by a customer while visiting brother-usa.com
Customer Rating
3
Need to be familiar with Sergers
on April 12, 2023
Posted by: Gerro
The machine doesn't work as smoothly as the serger I had before, but mine was destroyed in a house fire. It's also noisy. The book would be impossible to understand if I did not previously have a serger. Words on one page, pictures on the next, etc. Very hard to understand.
Response from brother-usa.comBy Brother, Customer Service, April 13, 2023
Thank you for your recent feedback. We appreciate your comments. If we can help answer any questions or provide assistance for your Brother 1034D, please contact Brother Customer Service at:
https://www.brother-usa.com/support
https://www.brother-usa.com/support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Watch you tube before you thread the machine
on March 31, 2023
Posted by: Penny
from Stuart, FL
This is a very easy to use straight forward serger. I used to own a much more complicated machine so I really like the simplicity of this machine. The one caveat is, the instructions on how to thread the machine is terrible and I've threaded a much more complicated serger before! Do yourself a favor if you're having trouble threading, you tube it!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Little Gem!
on March 14, 2023
Posted by: Mary
from Ontario, Canada
Wonderful machine, easy to thread and has a lot of features you would expect to find on a much more expensive machine. Outstanding customer service from Brother too.
Written by a customer while visiting brother-usa.com
Customer Rating
4
Easy
on March 5, 2023
Posted by: Michele
from Toms River New Jersey
Don’t be afraid of this machine I was so afraid but after using it I absolutely love it
Written by a customer while visiting brother-usa.com
Customer Rating
5
Easy machine
on February 22, 2023
Posted by: BCSAR
from Canada
Super easy to work with. I've been using it almost everyday for a month, and had no issues with it. Also super easy to thread. Love it
Written by a customer while visiting brother-usa.com
Customer Rating
5
Luv my serger
on December 1, 2022
Posted by: Patricia
from IL
I have started sewing from home as a business and I needed a new serger and I luv it
Written by a customer while visiting brother-usa.com