Customer Reviews for Brother - 1034D 3-4 Lay-in Thread Serger with Lower Looper Threader
Customer Rating
5
1034D
on August 14, 2024
Posted by: Margaret
I already own a previous version of this serger. It's easy to thread and the differential settings, width and length settings are great. It allows me to adjust for different types of fabrics. It sews knits fabulously.
Easy to thread if instructions are followed and a tutorial watched. Works very well with different types of fabric. I’m a beginner, and this serger gives my work a clean finish. Priced right. My only observation is that it’s a little shaky/lightweight.
This worked great for about three months. Now it refuses to create a chain, the upper looper arm sticks and I've broken about seven needles trying to correct the issues. If I had known how problematic this machine was, I would have shelled out a bit extra for a more dependable one. Even worse, it was my birthday gift to myself!
Response from brother-usa.comBy Brother Customer Service, May 13, 2024
We are so sorry to hear that your Brother 1034D is not chaining off. Please see the link below for further assistance: https://help.brother-usa.com/app/answers/detail/a_id/80037 If you continue to experience the same issue, please contact Brother Customer Service at: https://www.brother-usa.com/support
Out of the box, sews beautifully. But it takes very little to bend any one of the cheaply made moving metal parts in the intricate system. Stitching across the top of another seam was enough to snag the thread and bend the metal on the lower looper, causing it to jam & throw out the tension in the upper looper. No shortage of YouTube videos about this issue, so we quickly realized it is a common problem. Further investigation revealed that it not covered under warrantied service. With less than an hour of run time, we spent over 4 hours diagnosing & repairing the issue. And by we I mean my husband, with mechanical prowess, endless patience, willingness to wear 2 pair of reading glasses & get out his tiniest tools. It’s sewing beautifully again, but unless you too have an in-house mechanic/angel who takes kisses for payment, I’d pass on this machine. I should have done my research, rather than trusting the brand generations of seamstresses in my family have relied upon. Brother has compromised their quality & integrity.
Response from brother-usa.comBy Brother Customer Service, November 13, 2023
We apologize for any inconvenience that you have experienced. Thank you for your feedback and we appreciate your comments. We would like to help answer any questions or assist with your 1034D. Please contact Brother Customer Service at: https://www.brother-usa.com/support
I’m just getting started on using a serger and have watched a lot of videos regarding this machine. I just finished my first project, and it actually turned out pretty good. The machine is easy to use and works great!
I’ve really enjoyed using this machine. It works like a charm. I have used it successfully on a very loosely woven fabric to stop fraying and on a silky smooth fabric. Also have changed threads easily enough.