Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(651 Reviews)
Rating breakdown 651 reviews
5 Stars
504
4 Stars
63
3 Stars
22
2 Stars
23
1 Star
39
86%of customers recommend this product.
(
383 out of
445)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Customer Rating
1
Stay Away
on February 6, 2026
Posted by: DS2026
from Indiana
Gender:Male
This exceeds every airline's 2026 size limits. Only good for checking!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 9, 2026
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Sarah S
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love my Samsonite Freeform carry-on spinner suitcase. It’s incredibly lightweight and the spinner wheels roll effortlessly and it doesn't tip. The best luggage purchase I’ve made.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Christy
from Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing quality product. These suitcases last forever and roll with ease.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com