Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
499
4 Stars
63
3 Stars
22
2 Stars
23
1 Star
37
86%of customers recommend this product.
(
379 out of
439)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Posted by: Ivyb
from MN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had Samsonite luggage for years. It holds up so well that I didn't really have an excuse to replace my old ones because they haven't worn out yet! However, the spinning wheels and lightweight slim design were the deciding features.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best designed carry on I have ever had. And also very snazzy so my wife will now attract even more attention in the world’s largest airport.
Written by a customer while visiting samsonite.com
Customer Rating
2
Please market this as check-in luggage
on November 21, 2025
Posted by: D
I bought this a month ago to replace an older and very reliable samsonite model. I have found out it only meets the carry-on size limits for one domestic carrier. I now have to check this luggage in if I want to bring it home.
Response from samsonite.comBy Samsonite US Care Team, November 24, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Laurie
from OH
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have only had a chance to check it out. Haven't traveled with the case yet. It seems sturdy, roomie and very functional. Can't wait to use it soon!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com