Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
499
4 Stars
63
3 Stars
22
2 Stars
23
1 Star
37
86%of customers recommend this product.
(
379 out of
439)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Customer Rating
2
Slightly too big for most airlines
on August 22, 2025
Posted by: Lillyw
Gender:Female
Nice suitcase, but slightly too big for almost every airline. You may be forced to check it at the gate for a small fortune if they are strict.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, August 22, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Chantal
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] High-quality, versatile, lightweight carry-on with a classy color and an elegant design. I just took it for its first flight, as checked luggage. It arrived on the carousel like new.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Neil
from Salem SC
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] 2nd one I owned. Missing a star because handle broke on original one after about 4 years.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Houston Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] only used once but worked well. checked as baggage and survived unscathed.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Rob J
from Virginia
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far, so good. Lightweight. Seems durable. Lock was easy enough to set. We’ll see how it holds up as a checked in luggage
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Karen
from Minneapolis, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] An excellent carry-on bag. Great quality. Wheels are designed well with easy no fuss movement. Highly Recommend.
Written by a customer while visiting samsonite.com
Posted by: Buddy D
from Santa Ana , California
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This item is built well, very good quality. I haven’t used it yet to travel but it seems very durable
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: K Colton
from Virginia
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good looking, strong zippers, wheels working great on cobblestones all over Europe. I have only bought Samsonite luggage for the last 40 years because they outlast their 10 yr warranty.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com