Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(644 Reviews)
Rating breakdown 644 reviews
5 Stars
499
4 Stars
63
3 Stars
22
2 Stars
23
1 Star
37
86%of customers recommend this product.
(
379 out of
439)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Customer Rating
4
Great but...
on May 20, 2025
Posted by: Goob
from Chicago, IL
[This review was collected as part of a promotion.] Great product. Sturdy and holds a lot. However, I did not check measurements and took the product title for it's word. It is not carry on size according to most airlines. The box and tags are already gone, so I'm stuck with this.
No, I would not recommend this to a friend.
Written by a customer while visiting samsonite.com
Posted by: Nonni
from Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best carry on I have ever used! Love how easy it to fit everything into it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Anonymous
from Tennessee
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are loving our new freedom carryon. It is so much more portable than past carryons. It also holds quite a bit more. Very light and easy mobility.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lothar
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Get it together with the medium spinner and you are all set for a 2-3 weeks trip
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sally T.
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fancy and stylish with efficient packing space, and the most lightweight carry-on ever!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kim
from Washington, DC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent carry-on. Once you have it you are going to ask why I didn't bought it sooner. Lide changing, makes travel easy
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Dan
from Springfield Missouri
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Took it on my first trip a week ago. It's a great carry on!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
3
Spinner Carryon is Larger than most airlines allow
on July 24, 2025
Posted by: Jim
from Hardeeville, SC
Gender:Male
I bought this carry on spinner with plans to do quite a bit of airline traveling and I needed a quality carry-on. The external 23" size and 10" width stated are larger than than the allowable size in the airline guide you provide on your webpage. So far the gate agents have not questioned it, but last year I flew on flights where the agents required customers to squeeze their luggage into the hard templates. I used to have soft cloth luggage where it was possible to do that but your hard sized luggage does not. Samsonite should not be selling luggage that is known to exceed the airlines requirements and marketing it as a "Carry-On".
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, July 26, 2025
Thank you for this feedback! We're sorry to hear that this did not meet your expectations. We want to make sure that you're satisfied with your purchase, so we will reach out shortly to see if there's anything we can do to assist and make this right for you.
Written by a customer while visiting samsonite.com