Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(675 Reviews)
Rating breakdown 675 reviews
5 Stars
522
4 Stars
66
3 Stars
22
2 Stars
24
1 Star
41
86%of customers recommend this product.
(
399 out of
465)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Customer Rating
2
Please market this as check-in luggage
on November 21, 2025
Posted by: D
I bought this a month ago to replace an older and very reliable samsonite model. I have found out it only meets the carry-on size limits for one domestic carrier. I now have to check this luggage in if I want to bring it home.
Response from samsonite.comBy Samsonite US Care Team, November 24, 2025
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best designed carry on I have ever had. And also very snazzy so my wife will now attract even more attention in the world’s largest airport.
Written by a customer while visiting samsonite.com
Posted by: Ivyb
from MN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had Samsonite luggage for years. It holds up so well that I didn't really have an excuse to replace my old ones because they haven't worn out yet! However, the spinning wheels and lightweight slim design were the deciding features.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Wendy
from Red Wing, MN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best rolling suitcase I’ve owned. Also can’t beat how light it is.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Grace
from Central Florida
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was a great purchase. Easy for me to handle and lift. Great features!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Bill P.
from Roseville, CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After bouncing around between various luggage brands I found myself looking at Samsonite again a few years ago. I'm glad I did. They hold up very well. I chose the 21" Spinner this time because I wanted something that is easy to handle on train trips. Larger suitcases just invite more "stuff" and it's a real pain hauling heavy suitcases around. For our trip to Switzerland I am checking the 21" Spinner and taking a 20" Samsonite onboard. Believe me, two lighter suitcases are better than one large one. The 21" Spinner is probably the most attractive suitcase I have ever owned, which almost seems silly given that is very reasonably priced. My wife bought the same Spinner in a different color so that we will always know which is which.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
great carry on
on September 27, 2025
Posted by: Megan
Gender:Female
[This review was collected as part of a promotion.] I really like this luggage. It is made well and the color choices are beautiful. I’ve used it 3 times to travel and it’s holding up very well. I like that if you want to pack a little more you can unzip the luggage to expand it.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Lala
from Delaware
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Beautiful piece of luggage. Bought a set for my daughter and one for me. Love the color and durability.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com