Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(675 Reviews)
Rating breakdown 675 reviews
5 Stars
522
4 Stars
66
3 Stars
22
2 Stars
24
1 Star
41
86%of customers recommend this product.
(
399 out of
465)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Customer Rating
1
Labeled a carryon when it's too big
on February 20, 2026
Posted by: Will
[This review was collected as part of a promotion.] You can see right on this website that it's too big to be a carry-on for almost every airline. I guess if you only ever fly on southwest, you'll be ok.
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 23, 2026
Hello, thank you for taking the time to leave your review. Your feedback is very important to us, and we will be sure to forward your comments. Our team will be in touch to see if there’s anything we can do to assist in this matter.
Written by a customer while visiting samsonite.com
Posted by: Christy
from Texas
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing quality product. These suitcases last forever and roll with ease.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Sarah S
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love my Samsonite Freeform carry-on spinner suitcase. It’s incredibly lightweight and the spinner wheels roll effortlessly and it doesn't tip. The best luggage purchase I’ve made.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Stay Away
on February 6, 2026
Posted by: DS2026
from Indiana
Gender:Male
This exceeds every airline's 2026 size limits. Only good for checking!
No, I would not recommend this to a friend.
Response from samsonite.comBy Samsonite US Care Team, February 9, 2026
Hello, we appreciate your review and feedback. The product pages on our website should contain both the external and internal dimensions of all our products because we know how important it is for every traveler to have a suitcase that fits both their needs and belongings perfectly. That said, we're sorry to hear about your experience. We will reach out shortly to follow up and see if there's anything else we can do to assist.
Written by a customer while visiting samsonite.com
Customer Rating
5
Great luggage and well-priced (when on sale)!
on January 26, 2026
Posted by: Robert Traveller
from Jersey shore
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have now bought (2) large spinners and (2) carry-on spinners. They have held up very well, and I have now travelled around the world with them. They're very light to tote around (even when full) and well-designed. Highly recommended...
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Kat
from New York, NY
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This has been my favorite suitcase! I especially love how easily the wheels move.
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
5
Great Compact Suitcase
on December 10, 2025
Posted by: MikeB
Gender:Male
[This review was collected as part of a promotion.] Have owned for over 6 years and has held up very well. Yeah you will get some scratches from airport travel and just opening it on the ground, but the zipper sections and vinyl have held up remarkably well, even when I put some strain on it. Also a second zipper can be unzipped to expand the internal capacity, which has helped me on several occasions. Overall a capable, compact, and, if you care, stylish, rolling suitcase.
Written by a customer while visiting samsonite.com
Posted by: Laurie
from OH
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have only had a chance to check it out. Haven't traveled with the case yet. It seems sturdy, roomie and very functional. Can't wait to use it soon!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com