Everything it promises to be and more. I travel a lot and always buy the best luggage such as Tumi, Travel Pro, Delsey and Samsonite. I give my older sets away because they still look good and work perfectly, but I want and need the newest since I travel professionally. I did a lot of research before I decided on the Freeform Spinner. It was rated #1 by several sites and always in the top 5. It's light, durable, has lots of space and is very easy to maneuver. These are all key when traveling. I plan on buying another one and the larger model.
One star deducted as it marks very, very easily. The finish should be different to resist scuffing and marks. It looks tatty and messy after just one flight.
Yet to use the bag, my wife is thrilled with its design and function. Purchased for its perfect size, this carry-on promises to be her go-to for car and air travel. She is on the road for 4-7 nights per month, so we expect this to last a few years, and it seems like it will. It is well built, and she loves the lay out. Add some of those packing pods and nice toiletry bag, and you're all set!
This carry-on was purchased to replace an older style, as well as one that my spouse can manage. So far, this carry-on has been easy to pack and maneuver through the airport. We will hopefully have the chance to use it more!