Customer reviews from samsonite.com
Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Average customer rating
4.5
(675 Reviews)
Rating breakdown 675 reviews
5 Stars
522
4 Stars
66
3 Stars
22
2 Stars
24
1 Star
41
86%of customers recommend this product.
(
399 out of
465)
Customer Reviews for Samsonite - Expandable Freeform Spinner 21" Suitcase - Navy
Posted by: Anonymous
from Edina, mn
Verified Purchase:Yes
Smooth, sturdy, satisfied, look good and can’t wait to take it to my next international long haul trip
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: Hugglemama
Verified Purchase:Yes
It rolled really easily and was great in terms of inside organization. But I was astonished when I saw it on the luggage belt. It was really scratched all over and I specifically bought it because reviewers said it was scratch resistant. Super disappointed.
Response from samsonite.comBy Samsonite US Care Team, August 30, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Volzer
from Ohio
Verified Purchase:Yes
I love the blue color. I also love how easily this luggage rolls and maneuvers. It is light weight, which means I can pack that extra pair of shoes!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: andy sky
from CALIFORNIA
Verified Purchase:Yes
great carry on liggage and very stylish as well. Perfect for a long weekend traVEL
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Customer Rating
1
Very disappointed
on August 6, 2024
Posted by: IHunter
I'm very disappointed because asked for this suitcase as a gift and after using 3 times, the handle gets stuck and the outside is very scrapped and scuffed. I previously used a Samsonite for years and I was really excited to use this. Now I feel badly that I asked my family member to buy this for me and I don't want to use it. The outside looks terrible and it's difficult to push the handle up and down.
Response from samsonite.comBy Samsonite US Care Team, August 7, 2024
Thank you for bringing this to our attention. As a brand, we hold our products to a high standard of quality and durability to meet the demands of frequent travelers. We want to make this right for you, so you can expect to hear from our team shortly.
Written by a customer while visiting samsonite.com
Posted by: Eject
from Snyder, Tx
Verified Purchase:Yes
Great carry on bag! Easy to stow! Easy to roll off the plane and through the airport!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com
Posted by: KatsPlay
from Pasadena, CA
Verified Purchase:Yes
Nice size for short vacations. Nice color, made well.
Written by a customer while visiting samsonite.com
Posted by: Greg62
Verified Purchase:Yes
I haven't used it on a trip yet, but I am very impressed with the quality, the build, the convenient zippered compartments, etc. It has plenty of room for my needs, and it even has the expander if needed. It is built like a tank with the hardened sides, and yet it is quite light! And it glides effortlessly on the special spinner wheels. The price was very reasonable, as well. I can't wait to try it out on my upcoming trip! It should fit in the overhead compartment with no problem, but if the airline agents insist that I check it at the last moment, I will not be concerned about it's safety since it is so well built! Thanks for a great suitcase!
I would recommend this to a friend!
Written by a customer while visiting samsonite.com