Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(803 Reviews)
Rating breakdown 803 reviews
5 Stars
648
4 Stars
96
3 Stars
29
2 Stars
16
1 Star
14
87%of customers recommend this product.
(
90 out of
104)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
5
Superb Picture & Sound Quality and Great Looking
on October 20, 2025
Posted by: GNFlorida
[This review was collected as part of a promotion.] We recently moved and upgraded from our older model Samsung TV to this NEO QLED and we are so happy with it. The QN90D sound option is amazing. It's clear and so robust that we've put off adding Samsung's latest sound bar. Picture quality is outstanding when 4K or higher resolution content is available. Installation took two of us because of its size but setup/registration was a breeze and connection to a supplemental app equipment was seamless.
Best TV we've ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ever
on November 6, 2025
Posted by: Oursnow
[This review was collected as part of a promotion.] I can’t remember a single time I was so excited to get a delivery. It was one of the best purchases I’ve ever made. We’ve been amazed absolutely every time we turn it on. Especially enjoying the high quality drone nature and citywide footage that’s shot all over the world. Looking forward to adding a sound system to it soon. love, Love, Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful TV with Stellar Picture and Sound
on November 21, 2025
Posted by: SamsungFan2025
Roses are redder. Violets are bluer. The picture on this TV seems sharper and brighter, and the colors seem truer. We've owned this television (a 43" Samsung QN90D) for a little over six months at this point, and I can honestly say that this is an outstanding television in terms of both picture and sound. In addition, the operating system (Tizen OS) is simple to master, and downloading additional apps has been quick and easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Money ưell spent
on November 22, 2025
Posted by: docc1287
[This review was collected as part of a promotion.] Love the tv..... great picture, easy to learn and calibrate. Had no problem pairng to sound bar. Happy buy
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture but...
on January 5, 2026
Posted by: Cwall
Great picture but sound fluctuates from quite to loud. My older Samsung TV keeps the sound perfect from whispering to explosions
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Very close to perfect
on December 13, 2024
Posted by: SammyFan
[This review was collected as part of a promotion.] This TV definitely excels in the picture quality but the setup is somewhat cumbersome. Going through the menus can make you a bit frustrated but if you are using smart things app it gets better. Took me a while to figure out picture settings that Iiked but I once I git it setup, I am very happy. Q symphony is superb because I paired it with Samsung soundbar. Definitely recommend it to anyone who is looking for a large screen TV
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Video died after,2 weeks, picture was mediocre.
on January 4, 2025
Posted by: ElectroTom
from Kissimmee, FL
I bought this set in early December 2024. The picture is OK, but not as good as I was hoping for. I was watching an early morning news show at 6 am, and all of a sudden, the screen turned black. The sound stayed on. I fooled with the remote, the HDMI cables, cable boxes, inputs, nothing. I noticed that when the set turned off, it no longer displayed the thin, horizontal white line it usually did. This confirmed the video was gone. I returned it to the store. Bought an OLED TV of a different brand—much better picture. We'll see how that one lasts. A real disappointment. I have many Samsung TV in my house, this one was a bust.
Features
5
Performance
1
Design
4
Value
4
Response from Samsung USBy Samsung Specialist, January 6, 2025
ElectroTom,
It’s unfortunate to hear of the issues that have caused you to return your QN90D TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
It’s unfortunate to hear of the issues that have caused you to return your QN90D TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV.
on January 6, 2025
Posted by: Borgmaxx
from Southgate, MI
I bought this TV about six weeks ago, it’s the brightest, clearest, best TV I’ve ever owned. I highly recommend this TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US