Customer reviews from Samsung US
Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Average customer rating
4.7
(806 Reviews)
Rating breakdown 806 reviews
5 Stars
650
4 Stars
97
3 Stars
29
2 Stars
16
1 Star
14
87%of customers recommend this product.
(
92 out of
106)
Customer Reviews for Samsung - 98" Class QN90D Series Neo QLED 4K Mini LED Smart Tizen TV (2024)
Customer Rating
4
great picture quality
on December 10, 2025
Posted by: kleo31
[This review was collected as part of a promotion.] Upgraded to this TV a couple weeks ago. The picture quality is great and the airplay is very easy to use and set up. The tv set up was easy, walks you though everything. I have a sound bar, so I cannot speak to the quality of the sound on the TV. The TV is AI and has a built in speaker to wake up the tv and ask questions to, however it often has a hard time hearing or understanding even with a quiet room. There is also a mic on the remove and it works really well. When watching older shows the tv does improve the quality of the picture which is great. overall I would recommend this TV and I am happy with my purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
good but not great
on December 15, 2025
Posted by: misterT
[This review was collected as part of a promotion.] Overall pleased with it except keeps having issues with the E-ARC sound setting to my receiver. I replaced another Samsung 1 yr old model with this tv. Had no issues on the previous Samsung model. But for some reason this one is very finicky with the e-arc. About 25% of the time it wont send the sound out to my receiver. Have to manually toggle the e-arc on and off for it to pick up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV but
on December 20, 2025
Posted by: Robert04
[This review was collected as part of a promotion.] Great TV, picture quality is 1st class. Only issue I have is it loses "color" when viewed from a slight angle. I have other Samsung TVs that do not have this issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable
on June 8, 2024
Posted by: MrPositive
[This review was collected as part of a promotion.] I was looking for a new TV. I was torn between the QLER and the OLED. So many people like the OLED. Well if you have a room that sometimes is dark or sometimes bight then the QLED is my pic.
We also watch a lot of different things. I know people highly recommend gaming on this tv, but we watch Movies, Sports and TV shows.
Run out and buy one now. You will not be disappointed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV, new OS home screen isn't great
on August 21, 2024
Posted by: SamsungSC
[This review was collected as part of a promotion.] The TV itself is great. Decent sound without an additional soundbar, great picture, easy to wall mount, mild direct light glare. Great Samsung quality for the price.
That said...
The new OS changed the home screen and it's less convenient than the previous version. When you press the home button on the remote, it cuts off what is playing and opens a completely different screen. It no longer opens the pop-up bar at the bottom of the screen while allowing the TV to keep playing simultaneously. The new home screen has a very small, icon-sized "recently played" window, but that window stops as soon as you start to navigate the home screen Definitely more steps, more convoluted, and less user friendly home screen setup.
The new OS changed the home screen and it's less convenient than the previous version. When you press the home button on the remote, it cuts off what is playing and opens a completely different screen. It no longer opens the pop-up bar at the bottom of the screen while allowing the TV to keep playing simultaneously. The new home screen has a very small, icon-sized "recently played" window, but that window stops as soon as you start to navigate the home screen Definitely more steps, more convoluted, and less user friendly home screen setup.
Value
4
Response from Samsung USBy Samsung Specialist, August 21, 2024
SamsungSC,
Thank you for sharing your thoughts on Samsung's QN90D. Please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote.
Quick Settings can be used to quickly configure frequently used functions, and each time you press this button, the Settings menu/Virtual number pad/Color pad options are displayed alternately.
1. Press the Settings/Number/Color button on your remote.
2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed.
3. From this menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your thoughts on Samsung's QN90D. Please know you can quickly access your TV Settings by pressing the Settings/Number/Color button (below the power button) on your remote.
Quick Settings can be used to quickly configure frequently used functions, and each time you press this button, the Settings menu/Virtual number pad/Color pad options are displayed alternately.
1. Press the Settings/Number/Color button on your remote.
2. Press the UP directional button on your remote. When you press this button, the Settings menu/Virtual number pad/Color pad are displayed.
3. From this menu, you can quickly set the options of your frequently used functions. For advanced settings, select All Settings.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Nice picture
on March 12, 2025
Posted by: lordrlp
Nice picture and I'm still getting used to all the added features compared to my old TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the TV
on October 4, 2024
Posted by: Schmidty745447
[This review was collected as part of a promotion.] The picture quality of this TV is stunning, offering vibrant colors and crystal-clear details. The speakers are equally impressive, delivering immersive audio. This television has exceeded my expectations and is an excellent purchase for any home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid TV would recommend
on October 5, 2024
Posted by: SamsungShopper
[This review was collected as part of a promotion.] The TV is overall very good. I've had for a few months now and I can't complain. The picture quality is amazing. The contrast ratio is perfect and the HDR works flawlessly with my PS5 and my computer.
Value
5
Written by a customer while visiting Samsung US