Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Blue
Average customer rating
4.7
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
30
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
27 out of
27)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 FE 128GB (Unlocked) - Blue
Customer Rating
5
Happy customer
on April 25, 2025
Posted by: Emma
from Florida
Expertise:Beginner
I love my phone I upgraded from a A52 I'm very happy, Still getting used to it the phone. Only problem I have is the offers that I was supposed to get peacock for 3 months for free tried to get it they said the offer expired or longer available I got my new phone on April 14th so I should be able to get this offer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 30, 2025
Hey Emma, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We are so happy to hear that you are so pleased with the upgrade from your previous device. We have provided a link to the Samsung Support Team to work with them one on one about the promotions you believe were included with your purchase. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Rhop73
from Minneapolis MN
Verified Purchase:Yes
The phone was easy to set up, it is unlocked and connected to Xfinity mobile with no problems. It starts up fast, does everything I need it to quickly. The camera is really fun to use, I downloaded the camera assistance app at the Samsung store. The app adds some good changeable settings to the camera.
I took some pictures in the brightest possible light to see how well the phone would handle it. These pics blew out on my Samsung A52, but my S24 fe handled them quite well. The post processing seems to add a little too much yellow in some areas of my photos, but overall I really like them! It performs good indoors too! The pictures are colorful and crisp.
I took some pictures in the brightest possible light to see how well the phone would handle it. These pics blew out on my Samsung A52, but my S24 fe handled them quite well. The post processing seems to add a little too much yellow in some areas of my photos, but overall I really like them! It performs good indoors too! The pictures are colorful and crisp.
The 4k 60fps videos look clear, sharp, the stabilization is excellent, and the 240fps slow motion videos come out surprisingly good too.
The size of the screen is nice and big, looks great, and is bright enough for most situations.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sam T
Expertise:Intermediate
Verified Purchase:Yes
Really like Samsung phones and very pleased with my latest. Fast response, good storage and great pictures.
Features
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Jaylun
Expertise:Expert
Verified Purchase:Yes
The S24FE is a great phone with a great camera and a very good display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: SAMMI
from Ct
Verified Purchase:Yes
The keyboard lags and takes a second for the word to actually show up in whatever you typing in etc..text messages, search bar...found the 21 to be alittle better. Other then that it's ok
Performance
3
Design
4
Response from Samsung USBy R&R Team, February 27, 2025
Hi Sammi, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We understand how frustrating it can be when your device is not meeting your expectations. We would love to help you troubleshoot the display responsiveness and software speed of your device. We have provided links below to resources to help you with these two matters directly. We have also shared a link to the Samsung Support Team if this experience continues, or you have additional questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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Written by a customer while visiting Samsung US
Customer Rating
5
New to Samsung
on May 25, 2025
Posted by: Styxx
from NORTH CAROLINA
Expertise:Intermediate
After purchasing my first Samsung im impressed with my s24fe. I wish the camera was better but its considerably better than my Motorola edge 2024. If I had a to choose again I would have went with the s24 because its not as bulky. Although the s24 and the s24fe are very similar in there specs the s24 has a better processor. If your trying to save a little like I was the s24fe is a really great option and over all a device worthy of a 5 star.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, May 29, 2025
Hi Styxx, thank you for your feedback on your Sasmsung Galaxy S24 FE. We love hearing that you are so pleased with the usage of your phone, and finding the features a great investment in your ecosystem. We hope you'll reach out ot us again in the future if you ever have questions or would like to share additional feedback on your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent!
on October 7, 2024
Posted by: Leora
I've had this phone for a few days now and I love it! I upgraded from the S20 FE, and this feels so new and sleek. The camera is phenomenal, and the fingerprint works everytime. Will update if I encounter any issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Phone
on November 29, 2024
Posted by: TNeal
from Atlanta, GA
Expertise:Intermediate
I just recently upgraded to the S24 FE from an S9 I've happily had for many years. So far, I like the S24 FE and am grateful to see that a lot of the features I am familiar with are still present. Performance has been good so no complaints there. The phone is slightly larger than what I was expecting making it a little but heaver, but I'll get used to that.
Some downsides of this phone for me are the loss of the headphone jack which I use almost everyday. I've purchased wireless earbuds in the past but still prefer wired headphones. I've had to purchase a separate adapter so that I can use my headphones. Also, I loved using the Always on Display (AOD). Unfortunately, for the S24 FE, this model does not allow for the screen to be manually brightened or darkend. I've heard that I can install some 3rd party app to do that but I should have the option to do that from the phone settings. Not sure what the rationale was for removing the ability to do that. Now, it automatically adjusts to the light which annoys me to no end. So, sadly, I am no longer using the feature as the display is just too dim for me in certain types of light.
Would have also been nice for a charger to come with the phone and not just the cable. I also charge my phone in the car so the usb-c to usb-c cable included with the phone is also a bit of a drawback. Luckily, I am still able to use the same charger and usb cable from my S9. And while I get that all of these cables and chargers can be purchased separately these costs start to add up...
Overall, all things considered, so far I'm happy with the purchase.
Features
4
Performance
4
Design
3
Value
4
Response from Samsung USBy Social Commerce, December 10, 2024
Hi there TNeal, we appreciate you sharing your thoughts about your Samsung Galaxy S24 FE with us. We are happy to hear you are overall pleased with the features of your new phone, and we would love nothing more than to help you maximize your experience with your device. You absolutely can manually adjust the brightness of your display by using the notification panel that has a brightness scale you can turn up or down to your preferences. We have provided a link to the full device manual that will help you adjust the settings to your device to align to your preferences and needs. We have also shared a link to the Samsung Support Team to help you one on one if you have any questions. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US