Customer reviews from bestbuy-ca
JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Average customer rating
3.8
(56 Reviews)
Rating breakdown 56 reviews
5 Stars
23
4 Stars
16
3 Stars
5
2 Stars
4
1 Star
8
73%of customers recommend this product.
(
41 out of
56)
Customer Reviews for JBL - TUNE 500BT Wireless On-Ear Headphones - Black
Customer Rating
5
Really Good Value Headphones!
on November 28, 2022
Posted by: user
from BC
This is a really good pair, I've been using it since 2018 and it's been holding up really well. Well worth 50$ spent!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Fantastic product
on December 2, 2022
Posted by: Teemack
from Regina
Great clarity and perfect for air travel…..couldn’t hear any crying babies at all!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
3
Working OK 3 weeks in. Ask me again in a year.
on December 15, 2022
Posted by: CoxzBer
from Etobicoke, Ontario.
They work OK but I only use them to listen to Audiobooks. Don't know what music would sound like.
There are a some very bad design flaws.
The covering over the foam is really flimsy, it will fail sometime and I will have to cut new foam for them.
The headband is very strong, it hurt my ears the first couple of hours I used them. I had to keep them overnight on a large bottle but even then it recovered to it's former shape. Now I keep them over the arm of the sofa every other night, that helps to relieve the pressure.
I spent ages before I found the charging port, the instructions didn't make it clear that the earpiece was hinged. The cable provided was ridiculously short, impossible to charge from a wall outlet. Luckily I had an old Blackberry cable that fitted the port. But because of he bad location of the port you can't listen and charge at the same time.
There is no information on how long a charge lasts. Can't hook it to my laptop to see how much charge is left.
Because the whole thing is black I found it difficult to locate the on/off button. I'd put a dot of nail polish on it but I'd be afraid it might invalidate my warranty if there is such a thing. JBL doesn't register products in Canada. Wonder of Best Buy covers it?
There are a some very bad design flaws.
The covering over the foam is really flimsy, it will fail sometime and I will have to cut new foam for them.
The headband is very strong, it hurt my ears the first couple of hours I used them. I had to keep them overnight on a large bottle but even then it recovered to it's former shape. Now I keep them over the arm of the sofa every other night, that helps to relieve the pressure.
I spent ages before I found the charging port, the instructions didn't make it clear that the earpiece was hinged. The cable provided was ridiculously short, impossible to charge from a wall outlet. Luckily I had an old Blackberry cable that fitted the port. But because of he bad location of the port you can't listen and charge at the same time.
There is no information on how long a charge lasts. Can't hook it to my laptop to see how much charge is left.
Because the whole thing is black I found it difficult to locate the on/off button. I'd put a dot of nail polish on it but I'd be afraid it might invalidate my warranty if there is such a thing. JBL doesn't register products in Canada. Wonder of Best Buy covers it?
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Working 95% of the time
on December 16, 2022
Posted by: Tedward
from Thunder Bay
I’ve owned a pair now for a couple of months, sound is amazing and work pretty much most of the time… I’ve had a couple of times when only one side works, I just let them sit for a few hours and then they work, I walked away from the Bluetooth source and they wouldn’t work either lol a few minutes but all n all a great set of wireless headphones…
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Best set of wireless headphones at the price point
on August 31, 2023
Posted by: Mikey
from Edmonton
I was so surprised on how well the sound is for headphones under $100 and even better with them being on sale! I’d buy again if these break but seem to last long
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
great value
on September 9, 2023
Posted by: Mr Markus
from Vancouver
great value for the sake price I picked this up for .. battery lasts incredibly long time.. very happy... thank you Best Buy!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Good product
on October 1, 2023
Posted by: Jessica34
from Toronto
I’ve had these headphones for little over a month and so far I’m pleased with them. They have the right amount of bass and I like the fact that they aren’t noise cancelling. Good battery life.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
4
Pretty Good
on October 20, 2023
Posted by: Lloyd
from Halifax
Had these headphones for nearly two years before they broke. I brought them practically everywhere with me, so they certainly served their purpose. The battery life is amazing, the headphones can last for several days without needing to be charged. However, fi you're looking for headphones that are noise-cancelling, these are NOT the ones. The sound quality is good, but it doesn't block out any sort of background noise.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca