Customer reviews from Samsung US
Samsung - HW-QS700F 3.1.2 Ch Dolby Atmos Soundbar and Subwoofer (2025) - Black
Average customer rating
4.7
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
187
4 Stars
42
3 Stars
8
2 Stars
0
1 Star
2
99%of customers recommend this product.
(
119 out of
120)
Customer Reviews for Samsung - HW-QS700F 3.1.2 Ch Dolby Atmos Soundbar and Subwoofer (2025) - Black
Customer Rating
3
Good experience but it does not work very well
on November 5, 2025
Posted by: TheUser
[This review was collected as part of a promotion.] The Samsung soundbar looks great and sounds good overall, but it didn’t quite live up to my expectations. I really like the sleek, minimalist design — it fits perfectly under my TV and gives a nice premium touch to the setup. The sound quality itself is clean and clear, with good balance between bass and treble. Movies and music sound nice, and it definitely improves the experience compared to most built-in TV speakers.
The problem is with Q-Symphony, which was one of the main reasons I chose this model. On paper, it’s supposed to combine the TV speakers and soundbar for a richer, more immersive sound. In practice, it doesn’t really do much. Whether Q-Symphony is on or off, the audio sounds basically the same. Sometimes it even feels slightly out of sync, which defeats the whole purpose of the feature. I tested it several times and honestly couldn’t tell when it was active.
So while the soundbar itself is fine, the advertised Q-Symphony feature feels more like a gimmick than a real improvement. If you just want a stylish soundbar with decent audio, this one works well. But if you’re expecting Q-Symphony to make a big difference, you’ll probably be disappointed. For that reason, I’m giving it 3 stars — good product overall, but not great value for what it promises.
The problem is with Q-Symphony, which was one of the main reasons I chose this model. On paper, it’s supposed to combine the TV speakers and soundbar for a richer, more immersive sound. In practice, it doesn’t really do much. Whether Q-Symphony is on or off, the audio sounds basically the same. Sometimes it even feels slightly out of sync, which defeats the whole purpose of the feature. I tested it several times and honestly couldn’t tell when it was active.
So while the soundbar itself is fine, the advertised Q-Symphony feature feels more like a gimmick than a real improvement. If you just want a stylish soundbar with decent audio, this one works well. But if you’re expecting Q-Symphony to make a big difference, you’ll probably be disappointed. For that reason, I’m giving it 3 stars — good product overall, but not great value for what it promises.
Value
3
Response from Samsung USBy Samsung Solutions, November 7, 2025
Hello TheUser,
Thank you for taking a few moments to review the Samsung HW-QS700F Soundbar.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, VOICE ENHANCE, NIGHT MODE, or ADAPTIVE SOUND
You can further adjust TREBLE and BASS via the TONE CONTROL button by pressing the UP/DOWN button on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
To control the volume of each speaker, select CENTER LEVEL or TOP LEVEL in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.
With the optional SWA-9500S Wireless Rear Speakers connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL or REAR TOP LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
I hope these tips help improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Thank you for taking a few moments to review the Samsung HW-QS700F Soundbar.
You can try optimizing audio performance for your specific content by pressing the SOUND MODE button on your remote and then selecting the desired sound effect by choosing STANDARD, SURROUND SOUND, GAME PRO, VOICE ENHANCE, NIGHT MODE, or ADAPTIVE SOUND
You can further adjust TREBLE and BASS via the TONE CONTROL button by pressing the UP/DOWN button on your soundbar remote.
Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)
To control the volume of each speaker, select CENTER LEVEL or TOP LEVEL in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.
With the optional SWA-9500S Wireless Rear Speakers connected you can adjust the volume by using the provided Soundbar remote. Press CH LEVEL and select REAR LEVEL or REAR TOP LEVEL, then use the Up/Down buttons to adjust the volume within a -6 to +6 range.
If the video on the TV and audio from the Soundbar are not synchronized, select SYNC in Sound Control, and then set the audio delay between 0~300 milliseconds by using the Up/Down buttons.
Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
I hope these tips help improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound and compact design
on November 5, 2025
Posted by: JoshuaD
[This review was collected as part of a promotion.] The system provides excellent sound for a medium-sized lounge room. Much better than relying on the television speakers. Pairs very easily with your Samsung tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Perfection
on November 5, 2025
Posted by: Marilyn
[This review was collected as part of a promotion.] I can finally hear my tv volume with voice clarity like never before. This is the sound I’ve been waiting for! Run before this item is sold out near you. Your family will appreciate you no longer needing to max out the volume!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on November 3, 2025
Posted by: Lovetolove
[This review was collected as part of a promotion.] Will recommend it to friends and family. I love this product.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This is a pretty good product
on October 29, 2025
Posted by: WARMIKEY89
[This review was collected as part of a promotion.] This sound bar and subwoofer combo sound amazing. I would give it 5 stars if it was priced more accordingly to similar products from other major brand names.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Blown away and beat my expectations
on October 25, 2025
Posted by: Adrian
[This review was collected as part of a promotion.] Great product, sound quality was incredible and zero latency, i highly recommend this product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has great freatures
on October 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] This Is A Product Of Great Quality Is One Products Of The Best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing quality
on October 22, 2025
Posted by: Lovesamsung
[This review was collected as part of a promotion.] I can’t say enough how amazing every one of my Samsung devices are, quality sound and pictures
Value
5
Written by a customer while visiting Samsung US