Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Average customer rating
3.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
36
4 Stars
16
3 Stars
15
2 Stars
14
1 Star
6
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Customer Rating
5
Great value and sound quality
on February 21, 2025
Posted by: Ec6703
from San Jose, Ca
[This review was collected as part of a promotion.] New generation of quality sound, sleek look and sophistication. I was quite impressed with the light weight feel of these ear bud's not to metion the matt black finish. The comfort of not having them weigh your earlobes down is awesome. They have great noise canceling fearure and the sound quality is great. This is definitely one of my top choices.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
JBL Vibe Beam 2 - Packs a Punch! 🎧🎵🎶🎼💪
on February 21, 2025
Posted by: RichL
from Boston, MA
[This review was collected as part of a promotion.] [This review is for the JBL Vibe Beam 2, per agreement with the organizer Bizarre Voice due to a fulfillment issue that sent me this product instead of the original offer/request of JBL Vibe Buds 2.]
These JBL Vibe Beam 2 earbuds are small but offer some great functionality along with decent sound. The case itself is small enough to fit in one's pocket. Here are my thoughts on topics I find important:
SOUND
These didn't sound so great straight out of the box with a flat & balanced sound with barely any bass & very low volume at 50%. Fortunately, this is compatible with the JBL app where you can customize your equalizer preferences to arrive at a decent amount of bass, mids, & treble to fit your liking.
These didn't sound so great straight out of the box with a flat & balanced sound with barely any bass & very low volume at 50%. Fortunately, this is compatible with the JBL app where you can customize your equalizer preferences to arrive at a decent amount of bass, mids, & treble to fit your liking.
The ANC is functional & does its job but not strong enough to block out public train noise or street traffic.
FIT
I believe these were designed for people with smaller ear canals, as these Beam 2s don't really passively noise isolate for me well, even after I use the size large silicone eartips when I normally fit size medium silicone eartips just fine. Therefore, I need to increase the volume a notch or 2 to drown out my surroundings while at the gym or out cycling. I do like the fit though, as they appear very low profile & not stick out horizontally like *Frankenstein* buds!
I believe these were designed for people with smaller ear canals, as these Beam 2s don't really passively noise isolate for me well, even after I use the size large silicone eartips when I normally fit size medium silicone eartips just fine. Therefore, I need to increase the volume a notch or 2 to drown out my surroundings while at the gym or out cycling. I do like the fit though, as they appear very low profile & not stick out horizontally like *Frankenstein* buds!
BATTERY LIFE
These can run for hours per charge as-advertised, as I've been able to test them to the distance. Thankful for long battery life!
These can run for hours per charge as-advertised, as I've been able to test them to the distance. Thankful for long battery life!
BLUETOOTH CONNECTION
These are great & you can walk away a decent distance from the audio source, even between walls, & still stay connected!
These are great & you can walk away a decent distance from the audio source, even between walls, & still stay connected!
LATENCY
Via the app, there's an option to minimize latency or lag time while watching videos & live content, but this makes me wonder why wouldn't latency already be minimal to none like other earbuds I own straight out of the box. Therefore, there's a fair amount of latency until you adjust the setting in the app.
Via the app, there's an option to minimize latency or lag time while watching videos & live content, but this makes me wonder why wouldn't latency already be minimal to none like other earbuds I own straight out of the box. Therefore, there's a fair amount of latency until you adjust the setting in the app.
Overall, these are great mid-tier budget earbuds that don't break the bank. While we all have different sized ears, I feel these will fit people with smaller ear canals for a better passive noise-isolating fit coupled with the ANC function to really block out external noise.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
Decent sound with great fit and comfort.
on February 21, 2025
Posted by: benrudolph
from Colorado
[This review was collected as part of a promotion.] It's a bit of an addiction but I really like testing new buds out to see what is out there and if it can be better than the previous pair. The Vibes did not disappoint in the comfort department. For my small ears, they fit snug and did not cause any discomfort. Which can be a challenge for me. I have had some buds that sound great but just do not feel great in my ears. But the sound was a little disappointing.
What I liked about the buds were first and foremost the fit and comfort. They fit snug and I could easily run with these. Like all JBL products the bass sound shines, giving you that feeling of a deep bas sound. Calls through my phone were clear, and others could hear me just fine. The included app lets you set premade EQ settings or customize your own. Which for me is always a welcome feature on any bud or headphone. There is a sweet spot for me when it comes to music. And being able to adjust to my liking is welcomed. I really like the multi-point connection. Being able to take work calls on my laptop and listen to music from my phone was super neat and easy to setup. Which brings me to connectivity. Pairing with my Windows laptop was quick. As soon as I opened the case, Windows asked if I wanted to connect to the buds. On the other hand, connecting to my iPhone was your typical BT setup. Not painful but not quick. But that's on Apple. The active noise cancelling was actually pretty good. When listening to music I could tell a slight difference in ambient sound. More so when music wasn't playing.
What I didn't like was not seeing the charge of the case in the app. You see the two buds and that was it. I believe the case uses a colored light to indicate charge levels. But as with most USB-C charging, it was really quick. It advertises a 10min charge will give you three hours of music listening. I didn't do an in-depth test of this so can't speak to it. Sound quality was ok, not great. As mentioned above the bas was great if that's what you love. But mids and highs were hard to differentiate from one another. At times I could hear a crackling noise as if they were struggling to play certain sounds in the music. But not noticeable all of the time.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Sexy, sleek with an abundance of style !
on February 20, 2025
Posted by: Ec6703
from San Jose , Ca
[This review was collected as part of a promotion.] These ear buds are so sleek and sophisticated. The light weight feel is great for when they are in your hand or pocket. The noise canceling is perfect for when your at the gym or at the spa. As far as aound quality it surpasses what im normally used to. I would definitely recommend this new style.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Vibe Buds 2
on February 18, 2025
Posted by: Eddie32
from Cypress, CA
[This review was collected as part of a promotion.] The JBL Vibe Buds 2 are comfortable and fit really well. I had no issues with these buds falling out at the gym, which is great. The sound is also clear and crisp for these little buds. The issues I had were with the case. Without a lid, the charging case accumulated lint in my pocket. I also had a hard time reading the 'R' and 'L' markings in certain light. The markings are small on the buds too, so I found it a bit annoying that I could never get the buds back in the correct slot on the first attempt.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, February 20, 2025
Thanks for your feedback on our JBL Vibe Buds. The open case is intentional to make it easier to grab and use on the go. This design allows for quick retrieval and placement without needing to fumble with a lid. However, we understand that lint can be a concern, and we appreciate your insight. As for the 'R' and 'L' markings, we strive to keep the buds sleek and lightweight while still providing necessary indicators. We'll take your comments into account and pass it along with our development team.
Written by a customer while visiting jbl.com
Customer Rating
3
Petite but weird fit
on February 17, 2025
Posted by: snowbaby
from Los Angeles
[This review was collected as part of a promotion.] JBL Vibe Beam 2 review (ear buds)
These earbuds are super lightweight and portable, the sound quality is good (consistent with JBL quality). The carrying case doesn't have a top/cover, so I'd imagine it would collect dust/lint over time. For some reason I have a really hard time finding the right fit for these ear buds. The "R" and "L" labels on them are super hard to read, and it feels like either ear buds can fit into either ear and can be twisted into place. They snap into the case magnetically, into each piece's dedicated spot (can't put the right one into the left slot, and vice versa).
While these ear buds are light and portable, my hair cover them up while they're in my ear and therefore making it hard to access them. They stay in my ears for the most part during my runs, but not the best fit no matter which size of the rubbers I tried, and when I have to twist an ear piece to secure it, I'd accidentallly tap and activate some kind of control instead; I imagine this might be an issue with someone with big fingers/hands.
I guess JBL wants to make the ambinet aware feature is prominent so the default gesture for the left piece is ambient aware on/off and that for the right is for play control (pause/play), it's quite inconvenient to not be able to change the vol on the fly, and ambinet aware is not something that would require constant changing on the fly for me, so I changed the gesture to play control on the left and volume on the right through the phone app. The pairing is sometimes finicky, you tap twice and hold on one of the pieces to go into pairing mode, and doing the same gesture on the wrong piece would turn off the ear pieces, and the only way to turn them back on is to put them back into the case and take them out again, and it's another thing that would be inconvenient if I'm out on a run and don't have the case nearby.
The ear pieces get charged inside the case, and the case itself can be charged. There are light indicators on the case to indicate charge level. I've had these ear pieces for about 2 weeks and haven't charged the case once, but I haven't been using the buds daily.
These buds are so petite that they don't get snagged out of place by any clothing items nor do I have to be careful about not walking too close to things like the door frame (might sound silly, but I have done thath with my overhead headphones).
I don't lose things easily, but these are so small that I am nervous that they will eventually get lost, so probably not a good choice for people prone to getting things lost.
No, I would not recommend this to a friend.
Response from jbl.comBy Customer Support, February 19, 2025
Thanks for your feedback. To achieve the best secure fit, angle the ear tip slightly downward to make it easier to insert into your ear, then gently twist the earbud to fit it securely into the shape of your ear. Alternatively, you can try other ear tips from a third-party retailer that is compatible with our JBL Vibe Beam and will fit your ear. If you need further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
4
JBL Vibe Beam 2
on February 13, 2025
Posted by: Kul27
from CT
[This review was collected as part of a promotion.] Right out of the box, the packaging is top notch. Standard, but nice presentation. I will say that the headphones are kinda awkward to pull out of the case. Not end of days, but i was surprised. Case is solid as are the headphones. They supply different size e ds for ear variations. Headphones came with a charge, so i was able to test them right off the bat. Bluetooth setup was easy. If it is difficult, I have never experienced it with JBL. The app is easily dowloaded and filled with cool features. Sound is solid and satisfying. The noise cancelation is effective.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Lightweight and comfortable!
on February 11, 2025
Posted by: ProlDJ
from Jersey Shore, NJ
[This review was collected as part of a promotion.] I have tried countless JBL earbuds and these are by the far the lightest and least noticeable pair I have owned. Sound quality is great. Plenty of touch controls on both earbuds. Even the case is nice and lightweight. The ambient aware feature is awesome. You can have a conversation without having to take them out.
I would recommend this to a friend!
Written by a customer while visiting jbl.com