Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Average customer rating
3.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
36
4 Stars
16
3 Stars
15
2 Stars
14
1 Star
6
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Customer Rating
3
They're just ok
on May 8, 2025
Posted by: Lashelle
Sound quality is good. Mic with only one earbud in is below average. Earbuds fall out even after changing tip size. Wouldn't purchase again.
Response from jbl.comBy Customer Support, May 9, 2025
We appreciate your feedback about the JBL Vibe Beam 2. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. For further assistance, please contact our customer support https://support.jbl.com/us/en
Written by a customer while visiting jbl.com
Customer Rating
5
Great quality for the price!
on April 25, 2025
Posted by: Matty Ice
from Walnutport, PA
Earbuds for my sons birthday were awesome! However my son has lost them already. So the joy was short lived.
Written by a customer while visiting jbl.com
Customer Rating
5
Great!!
on April 7, 2025
Posted by: Jeepwaves1327
from Houston, TX
This is a great item!!! Smooth sounds and great fit!!
Written by a customer while visiting jbl.com
Customer Rating
4
Tried the JBL Vibe Beam 2 - Here's My Take
on March 16, 2025
Posted by: TonyN
from Los Angeles, California
[This review was collected as part of a promotion.] So I picked up the JBL Vibe Beam 2 earbuds last week after my old pair finally died on me, and I've gotta say, I'm pretty impressed so far!
The sound quality is definitely a step up from my previous buds. That JBL bass really comes through nicely without overwhelming everything else. Been listening to my workout playlist and you can feel those low notes hit just right. The overall sound is clear and punchy - not audiophile level obviously, but great for everyday listening.
The active noise cancelling is actually better than I expected at this price point. It doesn't completely block out everything like my friend's premium buds, but it does a solid job on my commute blocking out most of the train noise. The Smart Ambient feature is super useful too - I can quickly tap to hear announcements or chat with someone without taking the earbuds out.
Speaking of taps - the touch controls on these are surprisingly good! Each earbud responds really well to taps without me having to aggressively poke at my ears like with my last pair. Left for volume down, right for up, double tap to pause/play, etc. The functionality is great and I haven't had many accidental triggers even during workouts.
Battery life has been impressive - I've been using them for about 3-4 hours a day and only charged the case once in the past week. The quick charge feature saved me once already when I realized they were low before heading to the gym - 10 minutes of charging gave me enough juice for my workout.
The fit is comfortable enough for extended wear. I swapped to the medium-sized tips and they stay put during runs without causing ear fatigue. Got caught in a light rain yesterday and they kept working fine, so the water resistance checks out.
The multi-point connection is a game-changer for me since I switch between my phone and laptop all day. No more disconnecting and reconnecting constantly!
Only minor complaints: the case is a bit bulkier than I'd like in my pocket, and the voice prompts are helpful but occasionally startle me with their volume.
The sound quality is definitely a step up from my previous buds. That JBL bass really comes through nicely without overwhelming everything else. Been listening to my workout playlist and you can feel those low notes hit just right. The overall sound is clear and punchy - not audiophile level obviously, but great for everyday listening.
The active noise cancelling is actually better than I expected at this price point. It doesn't completely block out everything like my friend's premium buds, but it does a solid job on my commute blocking out most of the train noise. The Smart Ambient feature is super useful too - I can quickly tap to hear announcements or chat with someone without taking the earbuds out.
Speaking of taps - the touch controls on these are surprisingly good! Each earbud responds really well to taps without me having to aggressively poke at my ears like with my last pair. Left for volume down, right for up, double tap to pause/play, etc. The functionality is great and I haven't had many accidental triggers even during workouts.
Battery life has been impressive - I've been using them for about 3-4 hours a day and only charged the case once in the past week. The quick charge feature saved me once already when I realized they were low before heading to the gym - 10 minutes of charging gave me enough juice for my workout.
The fit is comfortable enough for extended wear. I swapped to the medium-sized tips and they stay put during runs without causing ear fatigue. Got caught in a light rain yesterday and they kept working fine, so the water resistance checks out.
The multi-point connection is a game-changer for me since I switch between my phone and laptop all day. No more disconnecting and reconnecting constantly!
Only minor complaints: the case is a bit bulkier than I'd like in my pocket, and the voice prompts are helpful but occasionally startle me with their volume.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great auality and sound for the price
on March 7, 2025
Posted by: Ethan222_
from Wilmington, NC
[This review was collected as part of a promotion.] Overall I love these earbuds. The size is perfect to fit in my pocket when I dont want to wear them but still have them with me, and easy to pop open and wear. They open easily and close up securely. The sound is very good to be as small as they are. The bass is not the best of the best but very good for some daily use earbuds, and you can tune it more with the app to have it set just where you want it. The case charges super quick and holds the battery for a while. I also like that they have a USB C port so theres no need for a special cable.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3
Great sound, needs minor tweaks.
on February 26, 2025
Posted by: Studmuffin
from U.P. Michigan
[This review was collected as part of a promotion.] The vibe 2 earbuds are fantastic listening devices. First, I wanna talk about the sound quality. They definitely deliver. They have a premium sound with rich full bass, and crisp mids and highs. I was surprised as they are easily on par with other earbuds I’ve used. Also, they offer a decent noise cancelling setting which I figured out how to access easily without using the manual. They also offer clarity with outer sound amplification which was not as impressive. The fit is great as it comes with different canal fittings. The battery life of the buds are incredible. They lasted a very good amount of time. On the other hand, one issue I had was connectivity. Once I paired to my phone, I listened for a bit and then re-docked the vibe 2’s in their charging case. When I grabbed a single bud to listen to I heard the prompt voice say it was pairing again. They did not stay paired though no other device was paired between uses. I then re-paired and re-docked again. After that I put both buds in and only one worked, so I repeated the pairing process and they worked fine after. That was somewhat inconvenient. Last, I would prefer a docking case with a top as this case is open. Overall, I was won over by the sound quality but I would change a few things about them.
I would recommend this to a friend!
Response from jbl.comBy Customer Support, March 4, 2025
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Vibe Buds didn't meet your expectations. We'll make sure to share your feedback with the appropriate team. If you need more help with your unit, please contact our customer support via our official website or toll-free hotline.
Written by a customer while visiting jbl.com
Customer Rating
5
Great buds with extended play
on February 24, 2025
Posted by: Actionjackson
from Salt Lake City, Utah
[This review was collected as part of a promotion.] The biggest positive I noticed immediately is the extended battery life compared to other ear buds. In my case they lasted 3-4 hours longer and the case also charged them multiple times. Great sound quality, I think the noise cancelling was not quite as great as some others I have tried.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
JBL Vibe Beam 2 now with active noise canceling
on February 23, 2025
Posted by: Lee G
from Miami, FL
[This review was collected as part of a promotion.] The JBL Vibe Beam 2 are great earbuds. The sound quality is well balanced and can produce crisp highs, clear vocals and deep bass. They offer an impressive bang for your buck value with a ton of features via JBL Headphones app which is available for IOS and Android. Call quality is loud and clear. I called my wife who said she would rate the call quality an 8 out of 10. The ANC does a good job at eliminating ambient noise. The ambient aware feature is very important should you need to hear your surroundings. Touch gestures can be customized for each earbud individually. The relax sound feature is great for listening to nature like sounds. The eq is a must as you can tune in the way you like to hear your music. Find my buds is very useful should you misplace the earbuds. The app warns you to make sure to remove the earbuds as the tone emitted is very loud. For being budget-friendly, they have a plethora of features. I highly recommend these for budget conscious shoppers.
Here are some of the options for each feature:
Ambient Sound Control: Active Noise Cancellation, Ambient Aware, Talk Thru.
Smart Audio & Video: Automatically adjusts between Audio Mode and Video Mode.
Gestures: Customizable gesture control for left and right earbuds.
EQ: 10-band customizable EQ as well as customizable factory presets.
Left/Right Sound Balance: Adjust left and right balance.
Max Volume Limiter: Adjust the limit of the maximum volume.
Voice Aware: Control the volume you hear of your own voice during phone calls.
Relax Sound: Offers 5 preset ambient sounds like ocean waves, night critters, fireplace crackles, birds chirping and river water running.
Find My Buds: Plays a loud tone to each individual earbud.
Power Saving: Auto Standby and Auto Power Off, 30 min, 1 hour, 2 hours.
Here are some of the options for each feature:
Ambient Sound Control: Active Noise Cancellation, Ambient Aware, Talk Thru.
Smart Audio & Video: Automatically adjusts between Audio Mode and Video Mode.
Gestures: Customizable gesture control for left and right earbuds.
EQ: 10-band customizable EQ as well as customizable factory presets.
Left/Right Sound Balance: Adjust left and right balance.
Max Volume Limiter: Adjust the limit of the maximum volume.
Voice Aware: Control the volume you hear of your own voice during phone calls.
Relax Sound: Offers 5 preset ambient sounds like ocean waves, night critters, fireplace crackles, birds chirping and river water running.
Find My Buds: Plays a loud tone to each individual earbud.
Power Saving: Auto Standby and Auto Power Off, 30 min, 1 hour, 2 hours.
Pros: Affordable, sound quality, noise canceling, ambient aware, custom eq settings, battery life,
Cons: Could be a bit louder (perhaps an update fix)
Cons: Could be a bit louder (perhaps an update fix)
I would recommend this to a friend!
Written by a customer while visiting jbl.com