Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Average customer rating
3.9
(80 Reviews)
Rating breakdown 80 reviews
5 Stars
36
4 Stars
16
3 Stars
14
2 Stars
9
1 Star
5
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Customer Rating
1
Disappointed
on December 15, 2025
Posted by: Ray89
from Kissimmee, FL
I bought the ear phones and expected the sound quality to be alot better. Very disappointing
Response from jbl.comBy Customer Support, December 16, 2025
We appreciate you taking the time to provide us with your feedback. We're sorry to hear that our JBL Vibe Beam 2 TWS didn't meet your expectations. You can adjust the sound of your JBL Vibe Beam 2 TWS using the equalizer on our JBL Headphones App. If you need more help, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
1
Worst earbuds I’ve ever owned!
on May 6, 2026
Posted by: Alyssac
I’ll be returning mine, they are not great quality my hair rubbing on the outside of them makes a static noise in the ear buds, also if it’s slightly windy it makes them sound staticy as well. Worst earbuds I’ve ever owned!
Response from jbl.comBy Customer Support, May 6, 2026
Thank you for your honest feedback. We understand that the quality of the earbuds did not meet your expectations, specifically regarding the static noise you described. We take these comments seriously and will pass them along to our product development team. For further assistance, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
Great value
on January 27, 2025
Posted by: MikeD90
from Houston Tx
[This review was collected as part of a promotion.] Couldnt be happier with these ear buds long battery life and vwry comfortable. Pair it with the jbl app and with all the adjustments available u get a really great auto experience wether it be watching movies or music these donit all well
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
A listening pleasure
on January 30, 2025
Posted by: Happy Ears
from Raleigh, North Carolina
[This review was collected as part of a promotion.] I have been enjoying the new JBL VibeBeam 2 earbuds since I got them a few days ago.
I’ve had them in for two and a half hours or more every day and they are incredibly comfortable. I wore them while vacuuming and they stayed in their proper position the entire time. I wore them while working out and found that I would occasionally have to reposition them for optimum sound, but again, I was working out and moving quite a bit. They were always secure, just needed minor adjustments in my ears.
The sound quality was what I have come to expect from JBL, clear with good bass. Experimenting with the app, I was able to equalize the sound to my personal preference, see pic.
If you’re looking for new air buds, give them a try. You will be glad you did.
I’ve had them in for two and a half hours or more every day and they are incredibly comfortable. I wore them while vacuuming and they stayed in their proper position the entire time. I wore them while working out and found that I would occasionally have to reposition them for optimum sound, but again, I was working out and moving quite a bit. They were always secure, just needed minor adjustments in my ears.
The sound quality was what I have come to expect from JBL, clear with good bass. Experimenting with the app, I was able to equalize the sound to my personal preference, see pic.
If you’re looking for new air buds, give them a try. You will be glad you did.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Good value, clear sound.
on February 1, 2025
Posted by: JD Ford
from Western North Carolina
[This review was collected as part of a promotion.] Sound clarity is great, bass is a little lacking but for this price range and everyday use they work just fine. I use them in the office and they are comfortable. Nice charge last for hours and they charge quickly. Very good value for the price. I would recommend them for causal use or everyday use. Noise canceling is nice and works well.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
Great wireless earbuds
on February 1, 2025
Posted by: Regman
from St. Louis, MO
[This review was collected as part of a promotion.] The first thing I noticed was the solid build quality of the case and earbuds. I downloaded the JBL headphones app before pairing them to my IPhone. The app allows you really customize the sound. I did not care for the default studio sound. The app let me pick from several sound profiles or make my own custom settings. Once I customized the sound the earbuds really came alive. They sounded great no matter what type of music I was playing.I used these at work and sitting at my kids sports. They never got uncomfortable and the noise canceling worked very well. I would highly recommend these to anyone. I have many products from JBL because of their quality and great sound.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5
great on the phone or bumping music
on February 4, 2025
Posted by: donfoolio
from Las Vegas, NV
[This review was collected as part of a promotion.] JBL continues its consistent sound quality with this pair of ear buds. I find that the vibe beam is lighter than previous versions of their bluetooth headphones and has a great ear fit / comfort in particular. This model seems to excel in the low ranges, providing some really impressive bass sound
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4
JBL Vibe Beam 2 earbuds
on February 4, 2025
Posted by: DBM1964
from Fairborn Ohio
[This review was collected as part of a promotion.] JBL Vibe Beam 2 earbuds arrived, unboxed and cahrged. Fit in ears very well. Downloaded JBL app to phone and setup in no time. This is my second pair of JBL earbuds. As usual sound is very good. I feel they may be a little lacking in bass, but not bad for such a small speaker. The app does have a equalizer that can be adjusted with presets. I'm using extreme bass. The L and R indicators are very small to see on buds. These have ANC noise canceling, ambient aware and takl thru modes on app. You can cycle thru by pressing on left bud. The right bud cycles play. There is also a find my buds feature if you can't remember where you placed them. Overall, a very good set of earbuds. I've always loved JBL products.
I would recommend this to a friend!
Written by a customer while visiting jbl.com