Customer reviews from jbl.com
JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Average customer rating
3.7
(87 Reviews)
Rating breakdown 87 reviews
5 Stars
36
4 Stars
16
3 Stars
15
2 Stars
14
1 Star
6
93%of customers recommend this product.
(
26 out of
28)
Customer Reviews for JBL - Refurbished Excellent - Vibe Beam 2 Noise Cancelling Earbuds - 2025 - Black
Customer Rating
5
Great sound
on March 2, 2026
Posted by: Tribal51
from Amazon
Great sound and great fit in ear does not hurt like others do.
Written by a customer while visiting jbl.com
Customer Rating
3
JBL Vibe Beam 2
on March 2, 2026
Posted by: Rocky7900
from IL
Noise cancellation is not great. Sound coming from earbuds is also not very clear.
Great price point!
Great price point!
Response from jbl.comBy Customer Support, March 2, 2026
Thanks for bringing this to our attention. To improve both the fit and noise cancellation, we recommend trying the different-sized ear tips included in the box. When inserting the earbuds, use a slight downward angle and a gentle twisting motion to help them conform to the shape of your ear canal. If the issue persists, please contact our support team for further assistance: https://support.jbl.com/us/en/#contact.
Written by a customer while visiting jbl.com
Customer Rating
3
JBL Vibe Beam 2
on February 18, 2026
Posted by: Mariella00
from Finland
Sain nämä joululahjaksi ja ne ovat olleet käytössä noin 3 kuukautta.
Äänenlaatu on ollut hyvä, ne ovat helppokäyttöiset ja pysyvät hyvin korvissa, jos ei hikoile paljon. Plussaa myös siitä, että värejä on useita tarjolla.
Yksi kuuloke on kuitenkin tippunut pari kertaa, ja sen jälkeen se on alkanut katkaista ääntä. Joudun yhdistämään sen uudelleen useita kertoja. Välillä toimii, välillä ei ollenkaan.
Vika saattaa johtua pudotuksesta, mutta silti harmittaa, että pudotus vaikutti näin paljon toimintaan.
Äänenlaatu on ollut hyvä, ne ovat helppokäyttöiset ja pysyvät hyvin korvissa, jos ei hikoile paljon. Plussaa myös siitä, että värejä on useita tarjolla.
Yksi kuuloke on kuitenkin tippunut pari kertaa, ja sen jälkeen se on alkanut katkaista ääntä. Joudun yhdistämään sen uudelleen useita kertoja. Välillä toimii, välillä ei ollenkaan.
Vika saattaa johtua pudotuksesta, mutta silti harmittaa, että pudotus vaikutti näin paljon toimintaan.
Written by a customer while visiting jbl.com
Customer Rating
5
Great Features at a great price
on February 12, 2026
Posted by: Rick1220
These Earbuds are awesome I can’t believe all the great features including noise cancellation at an affordable price I would recommend them to anyone
Written by a customer while visiting jbl.com
Customer Rating
2
Great sound quality, poor features.
on January 29, 2026
Posted by: FBSA781
from Missouri
Bought these to replace the tws 200 and I’m not happy with them. For two reasons. When they connect there is a constant white noise in the background that is very distracting. Second the touch feature is very poor and I have to hit it several times to answer calls, stop music, or hang up. The sound quality for music is way better but the two drawbacks make it less desirable.
Response from jbl.comBy Customer Support, January 29, 2026
Thanks for your feedback. We understand that our JBL Vibe Beam 2 did not meet your expectations. For the white noise in the background and if you are using an Equalizer (EQ) , please try turning the EQ off. If you are still experiencing the same issue, you may try to connect the earbuds to a different source device. If the issue does not resolve after those steps, please try a reset by tapping the left or right earbud twice and holding the button on the third tap for more than 5 seconds with both earbuds on, and not charging. If the issue persists, please contact us directly for further assistance here: https://support.jbl.com/us/en/#contact
Written by a customer while visiting jbl.com
Customer Rating
5
Best Earbuds Ever!
on January 25, 2026
Posted by: Soups_on
I bought these back in August before school and I absolutely love them! Prefect fit, great bass, great sound quality; essentially, they're the best earbuds I've ever had and will ever need.
Written by a customer while visiting jbl.com
Customer Rating
5
Best buds ever
on January 11, 2026
Posted by: Kris9000
I'm writing this after owning these for about a year and a half. These are the best earbuds I've ever had. I used to have apple air pods, and they were of course expensive but Jbl products in general have better sound quality. The reason why I'm writing this review is because I want to talk about the durability they have. Last week as of writing this, I accidentally left them in my work pants, and they went through a 40 minute wash cycle... I thought they would be done for, but they still work like nothing happened.. It's amazing! They don't take long to charge either, and last all day when I'm at work. (8 hour shift) I dunno what kind of magic Jbl has but I hope they keep their prices like this for a long time and keep their earbuds just as good as these!
Written by a customer while visiting jbl.com
Customer Rating
5
Great earbuds!!
on December 18, 2025
Posted by: Cannmor
Excellent sound and noise cancelling works perfectly
Written by a customer while visiting jbl.com