Customer reviews from brother-usa.com
Brother - ST4031HD 3/4 Thread Serger Machine - White
Average customer rating
3.8
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
1
Customer Reviews for Brother - ST4031HD 3/4 Thread Serger Machine - White
Customer Rating
5
Machine is a beast
on October 21, 2020
Posted by: Scrap
from Arkansas
Have many years using various machines. Juki, Singer etc. I operate this machine hours everyday serging heavy material. I'm amazed at the speed and quality this machine provides. Highly recommend.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Love my Brother Serger!
on July 3, 2020
Posted by: EvelynK
from Brownwood, TX
I've been sewing on this serger for several months now. Have used it to make masks, curtains, and handkerchiefs. No matter the type of fabric or the number of fabric layers, it has consistently performed well. Just love working with my serger!
Written by a customer while visiting brother-usa.com
Customer Rating
2
Never again
on July 30, 2022
Posted by: JAnie mc
from San Antonio / CLeveland
I have been sewing for 50 yrs. NEVER have I had a machine so Loud & Really so difficult to thread- Yes, Unless you have tweezers - almost impossible.
Written by a customer while visiting brother-usa.com
Customer Rating
1
Where Are ALL the Presser Feet!
on May 5, 2022
Posted by: Highly Disappointed
I was so excited and looking forward to receiving my Brother ST4031HD Strong and Tough Serger until, upon unboxing the serger, I discovered THREE presser feet were missing...the pearl, piping and taping feet! I should have received everything included with this serger. This is not good, Brother. Give your customers what they paid in full for!
Response from brother-usa.comBy Brother, Customer Service, May 6, 2022
The Brother ST4031HD includes the Standard foot, the Blind Stitch Foot and the Gathering Foot. We apologize for any confusion. The remaining presser feet are optional accessories and can be purchased on our website at www.brother-usa.com or call our toll free number 1-877-276-8437 Mon-Fri from 9:00 am to 6:00 pm EST.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Works great, love it, strong machine, !!!!!!!!!!!!
on November 2, 2023
Posted by: Bspan27801
from Pennsylvania
Good strong machine, nice product, easy to use.....
Written by a customer while visiting brother-usa.com
Customer Rating
5
Christmas Gift
on March 27, 2025
Posted by: Vania
from Tampa, FL
Im in love with my new serger!! Its super smooth and strong
Written by a customer while visiting brother-usa.com