Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7
(5,603 Reviews)
Rating breakdown 5,603 reviews
5 Stars
4,349
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5
Changed my mind on what I want out of a phone
on December 8, 2024
Posted by: Alex
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Honestly, for my first foldable phone, I went into this purchase with the idea it was going to be a phone I need to wrap in a thick case, get the samsung care plan for repairs, and baby every time I use it. I did just that after receiving it and hated the bulk.
After removing said bulky case, I realized the case itself was scratching my front screen! It was extremely micro marring so a screen shield fixed any noticeable issues. I also bought a skin to put on the back for scratch protection. The added ease of mind from the protection plan makes me use the phone as I need it, instead of asking, " do I want to open the phone to use the big screen?"
For reference, I unfold this bad boy at least 4-5 times a day. No issues and I just make sure there is nothing large on the screen before closing. The outer screen is narrower than a normal phone, but I don't mind it at all.
Crease is noticeable only when the inner screen is off and the lighting is hitting it just right. Once you are playing something, you forget it is there and enjoy the extra screen real estate.
Would I recommend? 100%, if you can afford it or get a good deal. I got a great offer that knocked over 60% of the cost off. I will never go back to a regular phone after this. Also, don't do a case! I'm loving this phone as is with a screen shield and a skin on the back.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Bob kao
Verified Purchase:Yes
Much better than the previous generation, The biggest improvement is in weight and hand-holding feeling.
Written by a customer while visiting Samsung US
Posted by: Tray
from Atlanta,GA
Expertise:Intermediate
Verified Purchase:Yes
This is my first Z Fold phone coming from an S23 Ultra. The fold takes sometimes to get used to,but it's worth buying. Don't second guess yourself get it just do an trade in. Just wish it had the cameras from the 23/24 ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MIMana
from Manasota Key, FL
Expertise:Intermediate
Verified Purchase:Yes
Easy to buy and activate. Glad I bought through Samsung rather than cell provider.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yavin
Verified Purchase:Yes
What a great experience. From the shipping, to the amazing deal, easy financing, and a brand new phone experience. Everything was easy and great.
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Awesome
on December 9, 2024
Posted by: Habib
Bought last month. I am loving it. Easy to handle. Waiting for next one.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Masumi
Verified Purchase:Yes
Worst battery,everything else is good. I wish I could get the new s25 ultra trading in, because Im samsung fan
Response from Samsung USBy R&R Team, December 10, 2024
It's great to hear from you, Masumi. We appreciate your sharing your honest experience with the Galaxy Z Fold6. The Galaxy Z Fold6 is perfect for gaming and entertainment. With its advanced battery technology, you can enjoy all-day usage without interruption. The efficient display enhances your experience, whether you're playing games or watching videos. Listen to music for an impressive 77 hours, or watch videos for up to 23 hours. If you're experiencing a shortened battery life on your phone, we recommend making sure that your phone is up to date with the latest software version. Check out the links attached for additional steps that you can take to help optimize your phone's battery life. Samsung products are covered by a 12-month limited warranty against manufacturing defects in material and workmanship. You also have the option to purchase additional coverage with Samsung Care+ for eligible devices, which provides extended protection and extra support. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
My three wishes
on December 9, 2024
Posted by: Chevy69
I bought this like three or four weeks ago and man i am glad i did .This was one of my wishes to get this phone too and its just like i imagined thanks guys and samsung
Written by a customer while visiting Samsung US