Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Average customer rating
4.7 out of 5
4.7
(5,603 Reviews)
Open Ratings Snapshot
Rating breakdown 5,603 reviews
5 Stars
4,349
4 Stars
929
3 Stars
205
2 Stars
55
1 Star
65
92%of customers recommend this product. 
(
1,257 out of 1,366
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Silver Shadow
Customer Rating
5 out of 5
5
Excellent Upgrade! It's the Fold I always wanted!
on October 22, 2024
Posted by: FatherCobb
[This review was collected as part of a promotion.] As a 39-year-old father of four and a small business owner running my appliance business from home, the Samsung Galaxy Z Fold 6 has truly transformed my daily routine.
First off, the foldable design is a game-changer. When I’m juggling kids, work, and everything in between, the ability to switch from phone to tablet mode with ease makes multitasking so much smoother. I often use the larger screen for video calls with suppliers or customers, and the clarity is fantastic. Plus, with the Galaxy AI, my calls feel more dynamic and responsive, enhancing communication when it matters most.
For streaming family movies on movie nights, the vibrant display and immersive sound create a great experience. The kids love watching their favorite shows, and I appreciate how the foldable screen allows me to multitask; I can browse for appliances while keeping an eye on their movie.
Gaming is another area where the Z Fold 6 excels. After a long day, I love to unwind with a quick gaming session. The performance is top-notch, and the large display gives me a real edge, especially in strategy games where every detail counts.
One of my favorite features is the multitasking capability. I often have emails open on one side while researching new products on the other. It makes my workflow so much more efficient. The battery life holds up well throughout my busy days, ensuring I can manage both family and work without needing to constantly recharge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not a worthy flagship phone
on October 22, 2024
Posted by: Yesh
from San Francisco, CA
Expertise:Expert
Verified Purchase:Yes
No significant upgrades, Camera is not flagship category, front screen size is not practical to play games
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy Social CommerceOctober 23, 2024
Aloha Yesh,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Z Fold6 performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to the Z Fold5. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. The Galaxy Z Fold6 offers 6.3" of Cover Screen, however, when unfolded the Main Display of the Fold6 measures at 7.6". If you would like any further assistance or if you would like to share additional feedback, let us know by reaching out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra

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https://smsng.us/X-Messages
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https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
State of the art phone
on October 22, 2024
Posted by: Raj Sek
from California
Expertise:Expert
Verified Purchase:Yes
Excellent phone so far and works Great for a reasonable trade in price of z fold 5
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z fold phone
on October 22, 2024
Posted by: ROYALFLY52
from Bonney Lake, Washington State
Expertise:Intermediate
Verified Purchase:Yes
Great screen, both small and large. Easy to set up.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A
on October 23, 2024
Posted by: Arshad
from Chicago
Expertise:Expert
Verified Purchase:Yes
Very good experience with Samsung Galaxy z fold6 I recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like this product
on October 23, 2024
Posted by: Samsung202
[This review was collected as part of a promotion.] My favorite phone is it's great good product Samsung galaxy company
Always am looking for new product to come out
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Welcome update to already great line
on October 23, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Upgraded to the Fold 6 from my Fold 4 so I could make use of the Galaxy AI features, but the real star of the show is ergonomics. The phone just FEELS great in my hand compared to the Fold 4.
I use the Fold as my daily driver specifically for work. One UI and the AI features are really a productivity workhorse for getting things done. The Fold's larger screen is big enough to navigate and actually work on web apps if you need them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My ZLove 6.!¡!.
on October 23, 2024
Posted by: KingAquarian
Verified Purchase:Yes
Samsung Never Fails To Amaze Me.
My ZLove 6.!¡!.
NeverGiveIn & NeverGiveUp.
°•.King~Aquarian.•°
Written by a customer while visiting Samsung US
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