Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Customer Rating
5
This product has great quality and features.
on July 31, 2025
Posted by: Samsungnumber1
[This review was collected as part of a promotion.] I love the AI feature it comes with. This is my first fold phone I have bought and I am loving it. Everything runs smoothly and it has very helpful features. After having one of these phones you will probably not want to go back to a nonflip phone again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall great…UI is laggy
on July 31, 2025
Posted by: jeepik
[This review was collected as part of a promotion.] I love the fold but find the UI has been stumbling lately
Value
3
Response from Samsung USBy R&R Team, July 31, 2025
It's great to hear from you, Jeepik. Thank you for sharing your experience with the Galaxy Z Fold6! We truly want you to have the smoothest experience possible. We understand that a lagging UI can be a bit frustrating, and it can come from various factors like background apps, low storage, outdated software, or excessive cached files. To enhance your device's performance, we recommend closing any background apps you’re not using and checking if there's any storage you can free up. Keeping your software updated is also key, as updates can enhance performance and user experience. Your Galaxy device includes a great feature called Device care (or "Battery and device care" on some models) that helps optimize performance. You can easily access it by navigating to Settings > Device care. This tool provides an overview of your battery, storage, and RAM usage, and simply tapping "Optimize now" can help manage apps that are using background battery and freeing up memory. For more helpful tips, please be sure to check out the link attached. If you have any further questions or if there's anything else you’d like to know, please feel free to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001953/
smsng.us/Samsung-Support
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smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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https://www.samsung.com/us/support/answer/ANS10001953/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy z fold 6
on July 31, 2025
Posted by: Aboveallodds
[This review was collected as part of a promotion.] I’ve been using the Samsung Z Fold 6 for almost a year now, and overall, The Galaxy Z Fold 5 is Samsung’s sleekest foldable yet — lighter, more durable, and smoother to use. But what really makes it stand out is Galaxy AI.
You get smart features like Live Translate for real-time conversations in different languages, Note Assist to help tidy up and summarize your notes, and AI-powered tools that boost multitasking and photo editing.
The big inner screen is perfect for work or watching content, and the AI makes using it feel more intuitive. Performance is top-notch thanks to the Snapdragon 8 Gen 2, and battery life holds up surprisingly well.
Overall: It’s still pricey, but if you love cutting-edge tech and need a phone that works smarter, the Z Fold 5 with Galaxy AI is a fun, futuristic choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the screen.
on July 31, 2025
Posted by: Donutdude
[This review was collected as part of a promotion.] I love the screen for games. I'm still to old to use the ai stuff. But I'm getting there. So far it's fairly easy to use. I'm excited to try all the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone , beautiful video. Great battery life
on July 31, 2025
Posted by: Laurence711
[This review was collected as part of a promotion.] Galaxy ai is a great addition and very easy to use !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Geat features. Easy to use. Everything is organiz
on July 31, 2025
Posted by: CustomVictor90
[This review was collected as part of a promotion.] I like how it's small enough to fit in your hand. But if need a bigger screen, you can just open it and it's there. Its the best of both worlds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI
on July 31, 2025
Posted by: Kangri2G
[This review was collected as part of a promotion.] I love everything about the Galaxy AI, I love it fast, and the screen to be able to watch my series at work, while as it is another level, it is a wonder recommended 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty much perfect...
on July 31, 2025
Posted by: Laceee
[This review was collected as part of a promotion.] Overall, I have grown to love the fold 6. At first I disliked how small the front screen was when texting. But have since learned to text better or just open the big screen & text that way as well. Besides this, the new Ai features are next level is awesome.
The only things I would change or update are the camera & flashlight. These apps were subpar compared to my galaxy s24. & I know there is a fold 7 now & maybe there have been updates on that model but I am still beyond happy with my fold 6. Maybe in a couple years I'll upgrade. Ive always had a Samsung phone & will continue to have one for the foreseeable future..
Value
5
Written by a customer while visiting Samsung US