Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Customer Rating
3
Voice texting sucks
on July 25, 2025
Posted by: Cabeza
[This review was collected as part of a promotion.] Work, leisure. I use it for everyday things..,.......
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Thanks for reaching out to us, Cabeza. We appreciate you taking the time to share your feedback on the Galaxy Z Fold6. It's awesome to see that you use your phone for work, leisure, and other activities! Your Galaxy devices provide various options for voice control, including Voice Access, voice-to-text, Bixby, and Google Assistant. If you are experiencing challenges with any of these features, we recommend checking for updates for the apps as well as the phone itself. Also, be sure to check your phone's microphone to make sure there is no debris, damage, or moisture blocking the hole. You may also need to restart your phone as well. Samsung offers a 12-month limited warranty for manufacturer's defects. We also offer the option to add additional coverage with Samsung Care+ on eligible devices, providing extended protection and enhanced support. If this continues to be your experience, please reach out to us at Samsung Support so we can provide further assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Excellent z fold 6
on July 25, 2025
Posted by: Tyrantking
[This review was collected as part of a promotion.] Really enjoying my z fold 7. AI makes it almost too easy to just get things done
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 6 is better than earlier models.
on July 26, 2025
Posted by: Tiffnbaker
[This review was collected as part of a promotion.] I use my phone for everything. Watching movies/streaming, work, and everything in-between.
I love how the inside screen has a built-in screen cover. The screen and camera quality are way better than before. I've had the Z Fold 3 before, and I wasn't fully satisfied with it. But I am with the 6. Love it!
I love how the inside screen has a built-in screen cover. The screen and camera quality are way better than before. I've had the Z Fold 3 before, and I wasn't fully satisfied with it. But I am with the 6. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite phones 📱 (The Fold)
on July 26, 2025
Posted by: LoveFoldsTechnologies
[This review was collected as part of a promotion.] Galaxy AI help a lot, you can ask about everything and is easy to use, I really recommend you never regret 😉.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever.
on July 26, 2025
Posted by: Best4ever
[This review was collected as part of a promotion.] Love it and galaxy Ai is great.
Great on games and photos.
Great on games and photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone/ tablet
on July 26, 2025
Posted by: Russell
[This review was collected as part of a promotion.] I have been a customer of Samsung since the SIII mini, and have enjoyed many of the features. From expandable storage, Google 1 AI, to headphone jacks; these phones always have a way of surprising you. I became interested in the Z fold series when I was a rail yardmaster. I needed a tablet access rail software while out on site. Although this sounds simple, these phones have been in torrential rains, -20° in snow to 100° humid weather. Through this, my battery would last the entire day including after work when I would put it through heavy and rigorous use with no case. I enjoy the smaller top screen for usual purposes, as it is akin to older phones where you can legitimately use just one hand to operate them. My first was the Fold 4, and I have currently had the 6 since last year, and have enjoyed playing with Google 1 AI features like video clips. The phone feels great in the hands, however; my only complaint is that you can feel small amounts of current coming from the phone in places along the spine, and at the antenna areas if you prefer to not use a case. Otherwise, it is a great phone, and is one i recommend to anyone who can afford it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fold 5G ..loved until screen went black..
on July 26, 2025
Posted by: Theover50club
[This review was collected as part of a promotion.] Galaxy AI fold 5G is a great phone, takes great pictures, and is not too heavy. My only issue has been with the fold-out screen having black splotches and then turning completely black and I don't know why. I manage fine with just the regular front screen for now, but did love the size of the open screen and the ability to watch school videos or movies on this device. Have always had a Samsung phone, since the beginning. Thank you for listening
Value
4
Written by a customer while visiting Samsung US
Posted by: KuroiStar
from Louisville, KY
Expertise:Intermediate
Verified Purchase:Yes
I needed a upgrade from my old Samsung 21+ when all my games have grown beyond what it could hold. This was the perfect way to go since I get a bigger screen for gaming and still have a smaller screen for everyday scrolling.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US