Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Average customer rating
4.7 out of 5
4.7
(5,210 Reviews)
Open Ratings Snapshot
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Customer Rating
5 out of 5
5
Love the Fold!
on July 8, 2025
Posted by: DadMDDC
[This review was collected as part of a promotion.] Great all around phone/computer. I love the big beautiful display when I need it. Great battery life. I love the Galaxy AI features - makes for fun times with the kids when we conjure up funny images. The Fold feels great in my hand! I wish it hand a place to keep the pen like my old Note.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 8, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6. It’s great to see that you enjoy the beautiful display and excellent battery life. We're glad that the Galaxy AI features add a fun element, especially when creating funny images with your kids. Those moments must be so special! We also appreciate your feedback regarding the S Pen storage. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty good fold phone.
on July 8, 2025
Posted by: PapaChico
[This review was collected as part of a promotion.] Great fold feature allows me to increase the fonts for my aging eyes. I generally like the ease of Galaxy AI use. The fold on the screen is barely noticeable. The only issue I have is when I rotate a reel and it glitches then. But overall I'm impressed with it.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 8, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6, Chico. We're glad to see that the folding component is making it easier for you to read with larger fonts. It’s great to know that you find the Galaxy AI easy to use as well. We aim to create an instinctive experience, and it’s good to hear that the crease of the screen isn't distracting. We understand the frustration with the glitch when rotating reels. To help improve performance, please ensure that the app you are using to watch reels is updated to the latest version. If you continue to experience this, don’t hesitate to reach out to us at Samsung Support for further assistance. Thank you again for your feedback. We appreciate you being part of the Galaxy family. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone with great features.
on July 8, 2025
Posted by: dlahham82
[This review was collected as part of a promotion.] Love this phone. Best phone I have ever owned. Every single thing I need to do is easily accessible.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 8, 2025
Thank you so much for your wonderful feedback, Dlahham82! We're thrilled to see that you love your Galaxy Z Fold6 and consider it the best phone you've ever owned! Your feedback truly means a lot to us. We're dedicated to making sure everything you need is at your fingertips, and it’s fantastic to know we're hitting the mark for you. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great devise
on July 8, 2025
Posted by: ENIGMA1
[This review was collected as part of a promotion.] Samsung is always my first choice, now lets get the fold 7
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Future of Smartphones Is Here – Galaxy Z Fold6
on July 8, 2025
Posted by: ZManFold
[This review was collected as part of a promotion.] The Galaxy Z Fold6 is hands down the most impressive device I’ve used to date. Samsung has refined the foldable experience into something that feels futuristic yet completely practical for daily use. From the moment you open the main screen, it’s clear this isn’t just a phone—it’s a productivity and entertainment powerhouse.
The build quality is outstanding. It feels sturdy and premium in hand, with a slimmer and lighter design that makes a noticeable difference. The hinge is smooth and solid, and the inner display is brighter, more vivid, and more durable than ever. Multitasking is a game-changer—editing documents, browsing, and messaging all at once is seamless.
Battery life easily lasts a full day, and the upgraded processor ensures everything runs fast and fluid. Samsung’s software enhancements—like taskbar improvements and split-screen functionality—make full use of the expansive screen. Galaxy AI takes it even further, offering real-time translation, smart suggestions, and next-level productivity tools that adapt to your needs.
The cameras also deliver excellent results, with no compromises despite the foldable form factor.
If you're looking for a phone that truly does it all—and sets a new standard for mobile innovation—the Galaxy Z Fold6 is worth the investment. It’s not just a phone; it’s a statement about where mobile technology is headed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy z fold
on July 8, 2025
Posted by: Tczfold
[This review was collected as part of a promotion.] I just first wanna say this is no doubt the toughest phone I've ever had, goin on a year been dropped probly 50 time while open and closed, and not a crack one.its indestructible.dropped it in water it didn't hurt it. And it just does so much I don't know where to start.galaxy Ai is great for one thing and all the different streaming options and features are incredible.i really don't even know where to start i just wanted to let it be known bout toughness incase anyone thought the screen opening made it easier to break, that is not the case..
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Slow devise
on July 8, 2025
Posted by: JoJoJo
[This review was collected as part of a promotion.] Now sure if it's the phone or what. But my email is awful. It freezes up all the time and is super slow when it does try to work.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 8, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Z Fold6, Jojojo. We hate to see that you've had some challenges, but we're always here to help. If your phone is freezing or slowing down, it sounds like you may need to perform an update. Be sure to update your phone as well as the email app to help improve functionality. We also recommend deleting the app and reinstalling it if needed. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on July 8, 2025
Posted by: Enrique
Verified Purchase:Yes
Excellent phone, a bit trimmer than my Fold4. Very happy with it. Smart switch worked flawlessly.
Response from Samsung USBy R&R Team, July 8, 2025
Thank you for your feedback on the Galaxy Z Fold6, Enrique. It's great to know you find it to be an excellent phone and that you appreciate its slimmer design compared to the Z Fold4. We're glad Smart Switch worked flawlessly for you. It really is designed to make transferring your content to your new device as easy as possible. Once again, we appreciate you sharing your thoughts with us. If you have any questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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