Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Posted by: Terry
from St Petersburg Florida
Expertise:Expert
Verified Purchase:Yes
I have owned every fold since the start. This is far the best one yet. Never going back to a regular phone, can't lol
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Wrightstown, WI
Expertise:Expert
Verified Purchase:Yes
Battery life compared to other model is lackluster
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, December 11, 2024
Thanks for sharing your thoughts on the Galaxy Z Fold6, John. The Galaxy Z Fold6 offers improved battery life compared to the Galaxy Z Fold5. Both models have a typical 4400mAh battery, but the advanced processor in the Galaxy Z Fold6 enhances power efficiency. As a result, you can listen to music for up to 77 hours or watch videos for up to 23 hours. To ensure that your battery life is optimized, make sure to keep your phone updated with the latest software. Samsung Galaxy phones and tablets come equipped with settings and features that help you monitor and extend your device's battery life. Keep an eye on battery performance and utilize power-saving modes when necessary to get the most out of your battery. Check out the link attached for additional troubleshooting steps to help optimize your phone's battery life. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Customer Rating
1
Significant issues with screen and split screen
on December 10, 2024
Posted by: MJ B
from Richmond Va
Expertise:Expert
Verified Purchase:Yes
Samsung is ignoring the fact for years, that their phone screens are A CATASTROPHE for people with cataract and bad light reception.
Because of whatever reason, the phone screen is turning down brightness so much, that it is impossible to see anything- and that during daytime, deactivated auto-brightness and "extra brightness" activated.
I need my phone for my job in the car, so it is hooked to the charging cable all day. Other phones like Motorola do not do that.
I have noticed that the screen is at full brightness when it's dark,but darker when it is bright outside which makes ABSOLUTELY no sense!
I'm also amazed, that your phones seem unable to run split screen with simple apps permanently. The phone always shuts off apps after a while. Why do you offer features that are unusable????
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
3
Response from Samsung USBy R&R Team, December 11, 2024
Thank you for sharing your thoughts on the Galaxy Z Fold6, MJ. The Galaxy Z Fold6 is perfect for watching videos and enjoying an immersive gaming experience. It boasts a peak brightness of 2600 nits, an increase from the Galaxy Z Fold5's 1750 nits. Additionally, its 3-Step Vision Booster adjusts the display's color based on the surrounding brightness, ensuring clarity even outdoors or while on the go. We appreciate your feedback and noted your concerns regarding screen brightness and app performance. We recommend checking the display settings to optimize brightness under different conditions . To optimize the brightness on your Galaxy phone or tablet, start by opening the Settings app and tapping on Display. From there, disable the Adaptive Brightness feature by turning off the switch next to it. This feature adjusts the screen brightness based on ambient light, which can lead to constant dimming and brightening of the screen. Once you have turned off Adaptive Brightness, you can manually adjust the Brightness bar to achieve your desired level of brightness. This way, you can ensure that your screen remains consistently bright and comfortable, regardless of your surroundings. Our team continuously works on improving software features, including split-screen functionality, and we’re always looking for ways to enhance user experience. Make sure to keep your device up to date and update the apps as well. Your input is valuable in helping us make our products better for everyone. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Adriano Amorim
Verified Purchase:Yes
I love the products and this one is fantastic again and congratulations
Written by a customer while visiting Samsung US
Customer Rating
4
It's pretty good...not so much for the price
on December 10, 2024
Posted by: Fold user
from New jersey
Expertise:Expert
Verified Purchase:Yes
Even thought the device doesn't have any ground breaking innovation or a step up from the pervious fold. The new look is very much appreciated plus the ai stuff is kinda handy. How ever the price is way to heavy for such a tiny step up and if I didn't have my fold5, that was traded in, I wouldn't have gotten the phone.
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R Team, January 10, 2025
We appreciate you sharing your thoughts on the Galaxy Z Fold6. We appreciate your feedback about the design and AI features. The new look truly enhances the overall user experience, and it's great to hear you find the AI capabilities handy, as they are designed to streamline your tasks. The Z Fold6 offers notable advancements, including durability enhancements with Gorilla Glass Victus 2 and an Armor Aluminum frame, ensuring it stands up to daily use. Additionally, the device features a brighter 7.6-inch QXGA+ Dynamic AMOLED 2X display, delivering stunning visuals and improved multitasking capabilities for a seamless experience. We hope you find that the quality and experience of the Z Fold6 make it a worthwhile investment, especially since you enjoyed the Fold5. We truly appreciate your loyalty to the Fold series and hope the Z Fold6 exceeds your expectations. If you have any concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Trav
from Northfield, NJ
Expertise:Intermediate
Verified Purchase:Yes
This phone is actually amazing. Extremely useful for things I didn't even know that I would use. Excellent excellent phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: CBosch
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
This phone is phenomenal! Has everything of both worlds, phone and tablet in one! If you are able to spend a little extra, I highly recommend this phone. From multi tasking, to taking pictures you get the best of both worlds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Stephen
from United States
Expertise:Expert
Verified Purchase:Yes
I’ve upgraded from the Fold 5 to the Fold 6, and I’m enjoying the improvements. The Fold 6 features slimmer bezels, making the screen look noticeably larger while maintaining a compact form factor. I particularly appreciate this change as part of the upgrade. I also like the redesigned back panel and the camera cover on the black version, as well as the slight refinement in its more square-shaped appearance. However, I was hoping for an increase in battery capacity. Overall, the performance feels very similar to the user experience on the Fold 5.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US