Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Average customer rating
4.7 out of 5
4.7
(5,210 Reviews)
Open Ratings Snapshot
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product. 
(
1,018 out of 1,098
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Customer Rating
5 out of 5
5
Amazing
on December 7, 2024
Posted by: Big D
So so so happy the best service ever!! Best beat best
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on December 7, 2024
Posted by: Luv2shop
The galaxy z fold 6 is AMAZING very premium the inner display is very large I love it. Watching content is very nice the cameras are amazing great job Samsung can’t wait for the next generation!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I was asked to review
on December 7, 2024
Posted by: GGSSK
from MD
Expertise:Expert
Verified Purchase:Yes
excellent device, very premium look and feel. Great choice
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well done
on December 8, 2024
Posted by: Jay A
from Ocala, FL
Expertise:Intermediate
Verified Purchase:Yes
It's a nice piece of technology. i heard a lot bias about this model but i defy them and take taste at the future. I don't say its perfect, it's far from that. but the effort the company made to bring something new needs to be applauded.
The phone is snappy fast, the Sofware is well design for the hardware. Great job Samsung look forward for the next one.
The price could better to bring to the mass. work on that Samsung.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Just a Little Wider?
on December 8, 2024
Posted by: Shawn
from South Jersey
Expertise:Expert
Verified Purchase:Yes
The Z Fold 6 is a nice piece of hardware and an overall better software experience than I expected. For the retail price, there's definitely some opportunities for improvement. To deliver a more competitive product that provides the best capability, a slightly wider phone, with embedded S-Pen storage, and premium cameras would do the trick. Since it also provides a reduced viewing area for movies, compared to standard format phones, some software ability to zoom a bit and trim the edges of the content, like some TVs have had, may really help.
I would recommend this to a friend!
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Upgraded from Note8
on December 8, 2024
Posted by: Joshua Self
Verified Purchase:Yes
Upgraded from the Note 8. Really been enjoying it so far
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Fold 6 problem
on December 8, 2024
Posted by: BMKh
from Michigan, USA
Expertise:Expert
Verified Purchase:Yes
Screen issues and others and wieghts plus the value not match the price we paid for.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 10, 2024
Hey BMKh. We appreciate your feedback on the Galaxy Z Fold6. The Z Fold6 features a large 6.3-inch cover screen and a 7.6-inch main screen, making it perfect for high-powered productivity. With Galaxy AI integrated, the Z Fold6 enhances your experience, whether you're watching videos or enjoying immersive gaming. Additionally, it boasts a peak brightness of 2600 nits, a significant upgrade from the Galaxy Z Fold5's 1750 nits. We hate to see that you've experienced some challenges with your screen. To better assist you, we would need to gather some additional information from you. Please reach out to us at Samsung Support so that we can further assist you with what you are experiencing regarding the screen. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first Z Fold
on December 8, 2024
Posted by: Tray
from Atlanta,GA
Expertise:Intermediate
Verified Purchase:Yes
This is my first Z Fold phone coming from an S23 Ultra. The fold takes sometimes to get used to,but it's worth buying. Don't second guess yourself get it just do an trade in. Just wish it had the cameras from the 23/24 ultra
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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