Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Pink
Customer Rating
4
Exceptional upgrade from Fold 3 to Fold 6.
on October 14, 2024
Posted by: JulesvII
[This review was collected as part of a promotion.] When I initially got the fold 3 I knew I was never going back to candy slab phones and now from upgrading from the fold 3 to the 6 the same is even more true.
The series is the best out there and I'm continually finding new ways to use my phone for gaming, movies, and video chats. The fast processing and the screen size and the weight compared to the fold 3 are exceptional and I know I'll be holding on to this for sometime just due to the build quality and how well it ages and stays up to date despite newer phones releasing. The screen size of the outer displays compared to other fold phones is my favorite. I STRONGLY prefer and will always choose the narrow display of the z fold 6 for the outerscreen as it's easy for one handed use.
Areas where I see opportunities are in the Z fold 6 main display concerning the glare; hopefully this could be reduced or corrected.
Utilization of the front display and inner display for S pen usage together
Looking forward to the inner screen camera being upgraded a bit for enhanced video call quality as well as a camera setup similar to the S24Ultra as I feel the fold is just as premium without sacrificing weight and size.
Utilization of the front display and inner display for S pen usage together
Looking forward to the inner screen camera being upgraded a bit for enhanced video call quality as well as a camera setup similar to the S24Ultra as I feel the fold is just as premium without sacrificing weight and size.
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Athens AL
Expertise:Expert
Verified Purchase:Yes
Excellent excellent , excellent 👏 👍 👌 🙌💯💯💯💯
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ASJM
Expertise:Intermediate
Verified Purchase:Yes
Coming from a Fold 5, I wasn't sure about the extra width being significant, but it definitely was. The front screen is much more useable (typing on it now). I also noticed the thinness in my pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Ric gamez
Verified Purchase:Yes
Horrible Battery life, doesn't last a anywhere close to a full day with normal use without opening the main screen or playing any video.
I do like it's lighter and a little wider the the older model.
I do like it's lighter and a little wider the the older model.
Features
3
Performance
4
Design
4
Value
3
Response from Samsung USBy Social Commerce, October 14, 2024
Howdy Ric,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Though Galaxy Z Fold6 features the same 4,400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you're experiencing less than anticipated battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. Feel free to reach out to Samsung Support if you would like any further assistance after reviewing the resources provided. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Though Galaxy Z Fold6 features the same 4,400mAh battery as Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you're experiencing less than anticipated battery life, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. Feel free to reach out to Samsung Support if you would like any further assistance after reviewing the resources provided. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone to have
on October 14, 2024
Posted by: Prom30
[This review was collected as part of a promotion.] Galaxi AI made everything a lot easier. The new size of fold 6 made it more easier to use specially when its folded. The wider screen made it more effective for gaming, watching movies/videos and multi tasking. I had been a samsung user since they started making phones and until now I am very satisfied with samsung products. Samsung for life!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best multi-tasking experience. Hands down.
on October 14, 2024
Posted by: Strangeanalysis
[This review was collected as part of a promotion.] I have owned several galaxy devices over the years and this has been my favorite so far. I was hesitant to upgrade from my fold 5 but the in hand feels of the fold 6 is way better. The cover screen experience alone has been much better with this version and typing is far easier. The new AI features are another bonus with the lens options to find what I'm looking at on my screen.
Value
5
Written by a customer while visiting Samsung US
Posted by: Fareed Wardak
from California
Expertise:Intermediate
Verified Purchase:Yes
This is much improvement then previous model. It is lighter faster
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 6 is best designed Fold yet.
on October 14, 2024
Posted by: Galaxyfanboy
[This review was collected as part of a promotion.] Galaxy Z Fold 6 has the most optimal design so far. I didn't like how the older Folds' outside screen is so small and unusable. But the Fold 6 has great ratio for the outside screen and left the bigger inside screen the same. Best designed Fold so far. I also like that Galaxy AI is functional out of the box.
Value
5
Written by a customer while visiting Samsung US