Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
5
Can't wait for the new fols to come out
on July 5, 2025
Posted by: LUCKYwithoutU
[This review was collected as part of a promotion.] I like the ai that is powered in the devise . He screen is next to non and I'm happy with the phone just wish I had the next model to do a review on iwould recommend this devise to all and alway look forward to the newest latest and greatest thing samsung is always looking to push the edge on performance and ai is great can't wait to see what's next.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall View
on July 5, 2025
Posted by: RagzIIRichz
[This review was collected as part of a promotion.] My overall view of this phone is that is fit all of my needs at one time. Only thi g I really would suggest is that they should upgrade the camera to where the S series is at, other than that awesome product.
The Galaxy AI is amazing, it's a real game changer.
The Galaxy AI is amazing, it's a real game changer.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Z Fold
on July 5, 2025
Posted by: MsKita2u
[This review was collected as part of a promotion.] The Galaxy Z fold is very user-friendly especially with the Galaxy AI assistant.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 6, 2025
Posted by: Bert81
[This review was collected as part of a promotion.] I love this phone, fast big screen, awesome with multi tasking,AI features are amazing, from creating art to taking down notes, it's a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the display. Makes reading small print easier
on July 6, 2025
Posted by: Bradleyl
[This review was collected as part of a promotion.] I have had this phone for 2 years and it's the best I have had. Lo e the functionality. It very efficient for everyday use, work and business.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Fold 6.
on July 6, 2025
Posted by: AlexZfold6
[This review was collected as part of a promotion.] This phone is durable and feature packed. Probably a lot more than I have taken advantage of. I am 55 and the large screen makes seeing my screen a lot easier.
And Galaxy AI, is awesome. My Spanish isn't that great and having some customers that don't speak English fluently makes having the real time in call translator a blessing. I've also used the Galaxy AI photo feature and it makes customizing my pictures a breeze.
The folding mechanism shows no signs of wear and the crease is tolerable.
Looking forward to the 7!
And Galaxy AI, is awesome. My Spanish isn't that great and having some customers that don't speak English fluently makes having the real time in call translator a blessing. I've also used the Galaxy AI photo feature and it makes customizing my pictures a breeze.
The folding mechanism shows no signs of wear and the crease is tolerable.
Looking forward to the 7!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone and quality made
on July 6, 2025
Posted by: 365pahtygurl
[This review was collected as part of a promotion.] I started with a fold5 and I barely got to use it. When I finally was getting used to the features. The fold 6 came out and I had to upgrade. I am currently writing this review on my fold 6. I love that I can flip between the folded screen and the outer screen. You dont know how useful it is until you have it. I didn't think I would use it as much as I do. It can have about 5 screens open. Lol what do I with myself? Tbh i have half the phone with insta and TT and the other half my messenger where I can text with ppl and doomscroll. I never was one to use notes but I use them all the time. Now that Galacy AI has been integrated it's even better to use. It usually checks my grammar which is a game changer. Even when I am texting. Galaxy AI can respond for me. I can ask it to change the tone of the response which is stunning. I also asked Galaxy AI to make photos of my sketches. Which works solid. Galaxy AI also works on photos. It can remove or add or make changes to ur photos. All seamless and you don't have to be a pro at anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S25 ultra is better than fold 6
on July 6, 2025
Posted by: Spilly
[This review was collected as part of a promotion.] The front screen is to narrow, I wish I would have waited for the S25 ultra instead. I didn't even send back my trade in because I love the ultra so much. Unfortunately I have to wait to pay off this device to trade in for new phone. Maybe one day trade in would apply toward owed amount. Until then I'm paying for something I really dont like. Just wish I had S25 ultra instead
Value
3
Response from Samsung USBy R&R Team, July 7, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6, Spilly. We understand how important screen size is and we appreciate your candid feedback. The Z Fold6 offers a unique experience! We want to highlight that it is actually lighter and slimmer at only 239 grams, making it more pocketable than the Z Fold5. Additionally, with an upgraded processor, the performance of the Z Fold6 has seen significant improvements. CPU performance has increased by 17 percent, GPU by 20 percent, and NPU by 42 percent compared to the Z Fold5. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US