Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
5
Game changer
on July 4, 2025
Posted by: Ottomate
[This review was collected as part of a promotion.] You only realize this phone is indispensable after coming to Fold 6.
As someone who owned every Fold from the very first- this is a game changer that is a true productivity beast!
As someone who owned every Fold from the very first- this is a game changer that is a true productivity beast!
Value
5
Response from Samsung USBy R&R Team, July 5, 2025
Thank you so much for your thoughtful review, Ottomate! We absolutely love having loyal customers like you who have embraced every iteration of the Fold series. Your journey from the very first Fold to the incredible Z Fold6 is truly inspiring! It’s exciting to know that this device has become a game changer for your productivity. Feedback from dedicated users like you drives us to innovate and create devices that fit seamlessly into your life. If you ever have any questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellence
on July 4, 2025
Posted by: Junidai
[This review was collected as part of a promotion.] Excellent for an everyday everything phone, camera & open screen size. Recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well made, fun device!
on July 4, 2025
Posted by: Ripleey
[This review was collected as part of a promotion.] I use my GFold6 for everything!!! Gaming, texting, watching movies, video calls and everything else I could use my computer for. The HUGE screen and the Galaxy pen make everything easy to see and do. I have even been playing around with the new AI to see what it can do and the results are so fun! I need to push the boundaries to see just how much it can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with screen, battery
on July 4, 2025
Posted by: SadFold6
[This review was collected as part of a promotion.] Issues with screen since I had fold 4. Love the size, but insurance is high and deductible is 200 and have to replace multiple times. And battery doesn't last a full day.
Value
3
Response from Samsung USBy R&R Team, July 5, 2025
We appreciate taking the time to share your thoughts about your Galaxy Z Fold6. We understand concerns around the screen and battery life. Your feedback is valuable to us, and we’d love to gather more information about your concerns about the screen to help enhance your experience. Have you had a chance to update your phone? Keeping your software up to date can really boost performance and battery efficiency. We’ll also be including a link below with helpful tips on how to extend your battery life. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support! Thank you for being part of the Samsung family! -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Improve battery life)
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https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Improve battery life)
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Written by a customer while visiting Samsung US
Customer Rating
5
Great for multi tasking and videos.
on July 4, 2025
Posted by: UPSdriver
[This review was collected as part of a promotion.] I work for UPS. The outer display is great for quick one handed use on the fly. While the large internal display makes viewing maps and side by side display for multitasking super easy. I also find the AI features to be very useful for editing photos and art projects. I've had it since it released and have never had an any issues with it, and couldn't imagine going back to a standard phone.
Value
5
Response from Samsung USBy R&R Team, July 5, 2025
Thank you for sharing your experience with the Galaxy Z Fold6! It’s great to see how the outer display fits perfectly for your quick, one-handed tasks while working at UPS. We designed the large internal display to enhance multitasking, and it’s great to know that it makes your map viewing and side-by-side app use so effortless. We’re also happy that the AI features have been beneficial for your photo editing and art projects! Your satisfaction is our priority, and knowing that you’ve had a seamless experience since the release brings us joy. If you ever have questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on July 4, 2025
Posted by: JR2737
[This review was collected as part of a promotion.] Galaxy AI is an underrated plus on this phone. The versatility to handle different tasks and workload is great. I'm really happy with the options and settings.
Value
5
Response from Samsung USBy R&R Team, July 5, 2025
Thank you so much for sharing your thoughts about the Galaxy Z Fold6, JR! It's reassuring to see that you find Galaxy AI to be a valuable addition. Our goal is to empower users with seamless versatility, and it’s awesome to know that you’re experiencing the benefits in handling different tasks and workloads. We truly appreciate your enthusiasm for the options and settings available. If you ever have any questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone needs Refining to keep up with others
on July 4, 2025
Posted by: SuperJ
[This review was collected as part of a promotion.] Great phone love the multitasking and the bigger internal display. Galaxy AI has really helped in productivity, love Circle to Search, and generative edit for photos. I feel the phone could be slimmer, lose some weight and have a larger front display on the outside to make using the phone on the go easier to use without needing two hands to open up to the larger display. Battery can be an issue but with Silicone Carbonate battery you can get a denser battery in the same size allowing for more capacity. For the price I think next time you launch the phone it should get the 200MP camera, it is a flagship superphone. Overall it’s been a solid phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
That is the need to be used with pen more than 25
on July 4, 2025
Posted by: Ogunes2060
[This review was collected as part of a promotion.] Terrible camera when compare s25
Apps does not continue while use and open foldable screen.
My kids love playing Roblox with foldable phone
Why give you chance to write only 1 products?
Galaxy bods are not good, there voice decrease
Value
4
Written by a customer while visiting Samsung US