Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,208 Reviews)
Rating breakdown 5,208 reviews
5 Stars
4,070
4 Stars
864
3 Stars
177
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
4
Starting to get disappointing
on July 3, 2025
Posted by: Robatjmc
[This review was collected as part of a promotion.] When I first got my Samsung Note 3 I was super impressed. Over the years I've stayed with Samsung but lately I'm disappointed. When I talk to other phone users and brag about what my Samsung phone can do they take it away. Samsung notes no longer works on my pc. Dex is no longer supported they want us to use Microsoft's phone link which is a terrible program and constantly has issues. I really hope they can turn the company around soon
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Incremental improvement
on July 3, 2025
Posted by: miahshodan
[This review was collected as part of a promotion.] I replaced a folder 5 with this. The lack of gap is a huge improvement as is the wider screen and thinner body. Both are a half step to where they need to get though. The narrow front screen is just a bit too thin for some things, like typing
The power is great, fast enough for anything I do. The. Battery life isn't good though. Just enough for a normal day.
I like Samsung software like the DEX mode and split screen. Galaxy ai isn't something I really use. Ut with onesie 7 the new new assistant is much improved
The main camera is great, but the zoom is weak.
The power is great, fast enough for anything I do. The. Battery life isn't good though. Just enough for a normal day.
I like Samsung software like the DEX mode and split screen. Galaxy ai isn't something I really use. Ut with onesie 7 the new new assistant is much improved
The main camera is great, but the zoom is weak.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone
on July 3, 2025
Posted by: Racin48
[This review was collected as part of a promotion.] Galaxy AI is pretty cool, the phone would be a 5 star but ever since the last 2 updates my Bluetooth has had a bunch of issues. It's great for games and movies.
Value
4
Response from Samsung USBy R&R Team, July 3, 2025
It's great to hear from you. We appreciate you sharing your feedback on the Galaxy Z Fold6. We’re glad to see you’re enjoying its features and that it's been great for gaming and movies! If you haven't already, please check for any new updates that could enhance your Bluetooth experience. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 6 has a great size and the best AI features
on July 3, 2025
Posted by: Kapre2000
[This review was collected as part of a promotion.] The new folding phone boasts a sleek and modern design that is quite appealing. The innovative hinge mechanism allows for seamless transitions between the folded and unfolded states. The integration of artificial intelligence is truly a game-changer for productivity. AI-powered features offer intelligent task management and streamlined workflows. Overall, this phone is a great option for those seeking both style and enhanced work capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not great!
on July 3, 2025
Posted by: Curtfan
[This review was collected as part of a promotion.] Galaxy Ai is cool, not as useful as it should be but cool non the less! The phone is fabulous, it's fast and the camera is great. Battery life isn't great and charging is painfully slow. But other than that a great phone !
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It’s great to see that you find the phone fabulous, with fast performance and an excellent camera. The device is powered by the Snapdragon 8 Gen 3 processor, which provides smooth multitasking and responsiveness across apps. Its camera system is enhanced by the ProVisual Engine, enabling the production of sharp and clear images. For the fastest charge, be sure that the charger being used is a Samsung charger. The 4400mAh battery is designed to support extended use, although performance may vary based on usage patterns. We encourage you to check out the link attached for options to help increase your battery life. We appreciate your feedback on Galaxy AI as well. If you have any questions or concerns, please reach out to Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
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smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
on-the-go tablet
on July 3, 2025
Posted by: MichaelB
[This review was collected as part of a promotion.] I love expanding the screen for reading anytime I have the time. The recently added Galaxy AI features are beneficial when I learn to use them. The only issue is that the cover screen is far too small for typing on the Fold 6.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product and waiting for the new one
on July 3, 2025
Posted by: Lalukumar
[This review was collected as part of a promotion.] Waiting for the next one. Samsung came a long way with improvements and killing 🍎
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold6 - snapshot
on July 3, 2025
Posted by: SamgsungGalaxyUser
[This review was collected as part of a promotion.] Been using the Fold6 for a few days now, and it’s easily the best version yet. The outer screen is finally wide enough to use comfortably, and the big inner screen is perfect for multitasking, reading, or watching videos.
Build quality is solid, the hinge feels more refined, and it’s lighter in the hand. Battery is decent—nothing crazy, but it gets through a normal day. Cameras are fine, not a standout, but they do the job.
What’s new this year is Galaxy AI, and it’s actually useful. Live Translate, Note Assist, and the photo editing tools are surprisingly smooth. It’s not just a gimmick—it saves time if you use your phone for work or travel.
Still expensive, but it finally feels like a foldable that delivers on both form and function.
Value
5
Written by a customer while visiting Samsung US