Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
5
Great features
on July 3, 2025
Posted by: Onigirgirl
[This review was collected as part of a promotion.] Very user friendly, keeps me motivated and going!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No competition!
on July 3, 2025
Posted by: ReconFX7
[This review was collected as part of a promotion.] My Samsung Galaxy Z Fold 6 is simply irreplaceable. The way I use my mobile devices makes any other device just not up to the task. I assist people with comparing products of similar kinds to make a decision on which to end up going with. Now I could sit at my desk all day on a computer on some Super Ultrawidescreen monitor and take screenshots and highlight, circle, and markup differences for folks to see easily....or I can do that from the palm of my hand on my Z Fold 6.
You see with the Samsung Z Fold, I can easily open multiple side by side browsing tabs or videos/pics of products and swipe my hand across the screen to take a screenshot or start taking a screen recording. I can even take a lengthened screenshot if say I'm taking pics of spec sheets side-by-side.
Add Galaxy AI in the mix to help me clean up photos by removing unnecessary background items or distracting images and I've got instant professional looking results at my fingertips in seconds.
When I'm wanting to unwind and relax, let me just tell you - I've fired up Fortnite on other portable devices and tablets from other brands. It runs sluggish...I'm talking 12 to 20 fps. My Z Fold 6 is able to play it at a solid locked 45 fps. It's smooth and enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Starting to get disappointing
on July 3, 2025
Posted by: Robatjmc
[This review was collected as part of a promotion.] When I first got my Samsung Note 3 I was super impressed. Over the years I've stayed with Samsung but lately I'm disappointed. When I talk to other phone users and brag about what my Samsung phone can do they take it away. Samsung notes no longer works on my pc. Dex is no longer supported they want us to use Microsoft's phone link which is a terrible program and constantly has issues. I really hope they can turn the company around soon
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Incremental improvement
on July 3, 2025
Posted by: miahshodan
[This review was collected as part of a promotion.] I replaced a folder 5 with this. The lack of gap is a huge improvement as is the wider screen and thinner body. Both are a half step to where they need to get though. The narrow front screen is just a bit too thin for some things, like typing
The power is great, fast enough for anything I do. The. Battery life isn't good though. Just enough for a normal day.
I like Samsung software like the DEX mode and split screen. Galaxy ai isn't something I really use. Ut with onesie 7 the new new assistant is much improved
The main camera is great, but the zoom is weak.
The power is great, fast enough for anything I do. The. Battery life isn't good though. Just enough for a normal day.
I like Samsung software like the DEX mode and split screen. Galaxy ai isn't something I really use. Ut with onesie 7 the new new assistant is much improved
The main camera is great, but the zoom is weak.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone
on July 3, 2025
Posted by: Racin48
[This review was collected as part of a promotion.] Galaxy AI is pretty cool, the phone would be a 5 star but ever since the last 2 updates my Bluetooth has had a bunch of issues. It's great for games and movies.
Value
4
Response from Samsung USBy R&R Team, July 3, 2025
It's great to hear from you. We appreciate you sharing your feedback on the Galaxy Z Fold6. We’re glad to see you’re enjoying its features and that it's been great for gaming and movies! If you haven't already, please check for any new updates that could enhance your Bluetooth experience. If this persists, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 6 has a great size and the best AI features
on July 3, 2025
Posted by: Kapre2000
[This review was collected as part of a promotion.] The new folding phone boasts a sleek and modern design that is quite appealing. The innovative hinge mechanism allows for seamless transitions between the folded and unfolded states. The integration of artificial intelligence is truly a game-changer for productivity. AI-powered features offer intelligent task management and streamlined workflows. Overall, this phone is a great option for those seeking both style and enhanced work capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but not great!
on July 3, 2025
Posted by: Curtfan
[This review was collected as part of a promotion.] Galaxy Ai is cool, not as useful as it should be but cool non the less! The phone is fabulous, it's fast and the camera is great. Battery life isn't great and charging is painfully slow. But other than that a great phone !
Value
3
Response from Samsung USBy R&R Team, July 3, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6! It’s great to see that you find the phone fabulous, with fast performance and an excellent camera. The device is powered by the Snapdragon 8 Gen 3 processor, which provides smooth multitasking and responsiveness across apps. Its camera system is enhanced by the ProVisual Engine, enabling the production of sharp and clear images. For the fastest charge, be sure that the charger being used is a Samsung charger. The 4400mAh battery is designed to support extended use, although performance may vary based on usage patterns. We encourage you to check out the link attached for options to help increase your battery life. We appreciate your feedback on Galaxy AI as well. If you have any questions or concerns, please reach out to Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshoot/TSG10001538/ (Battery life)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
on-the-go tablet
on July 3, 2025
Posted by: MichaelB
[This review was collected as part of a promotion.] I love expanding the screen for reading anytime I have the time. The recently added Galaxy AI features are beneficial when I learn to use them. The only issue is that the cover screen is far too small for typing on the Fold 6.
Value
4
Written by a customer while visiting Samsung US