Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
5
Great phone
on March 24, 2025
Posted by: Bushguy
[This review was collected as part of a promotion.] Very good runs very well and alot thinner then previous generations
Value
5
Response from Samsung USBy R&R Team, May 7, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold6, Busguy! It’s great to see that you feel like the performance is impressive. We designed it to be the lightest at just 239g and the thinnest at 5.6mm, making it incredibly portable and easy to carry. The pocket-worthy silhouette ensures that it fits seamlessly into your lifestyle. Plus, the awe-inspiring fold-out screen enhances every experience, delivering brightness and clarity like never before. We hope you continue to enjoy discovering all the amazing features your new device has to offer! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
I have owned now, every model in the z fold series
on March 24, 2025
Posted by: Jlovestech
[This review was collected as part of a promotion.] I have owned now every model in the z fold series, and from the beginning I knew it was going to a great device! The z fold6 is by far the best of them all so far. With its improved durability, stronger frame, most advanced hardware and software(audio eraser, now brief, )truly is the best of all worlds. No matter what you need a computer, tablet, or phone, because if you need any of these devices then this is the only device you need and you will own nothing else once you try out your first one.
There is always room for improvement in my opinion too. So, the only things that I can see would make this even better would be:
1.) A stylus that comes with the device as well integrated storage with Bluetooth connectivity
2.)although the 6 is much more durable then the first one, the main screen still fails very easily, so this needs to be improved somehow to be able to hold up to other flagship devices.
3.) More applications specific to the versatility of the device, as well as a broader range of accessories need to be developed to truly not only set it apart as a stand alone device but to truly be an industry leader in being at the fore front of what this type of device can truly accomplish, so the fold would not only set the bar but also be light years ahead of the rest of the manufacturer's .
So with all that being said, if you truly want to own something that defines the future and seamlessly does the work of three devices in one then you need to try this out!
There is always room for improvement in my opinion too. So, the only things that I can see would make this even better would be:
1.) A stylus that comes with the device as well integrated storage with Bluetooth connectivity
2.)although the 6 is much more durable then the first one, the main screen still fails very easily, so this needs to be improved somehow to be able to hold up to other flagship devices.
3.) More applications specific to the versatility of the device, as well as a broader range of accessories need to be developed to truly not only set it apart as a stand alone device but to truly be an industry leader in being at the fore front of what this type of device can truly accomplish, so the fold would not only set the bar but also be light years ahead of the rest of the manufacturer's .
So with all that being said, if you truly want to own something that defines the future and seamlessly does the work of three devices in one then you need to try this out!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is incredible with the new One UI 7.0!
on March 24, 2025
Posted by: PDubsack
[This review was collected as part of a promotion.] The battery life has gotten SO much better since the update! The Now Brief is super cool and the Audio Eraser works great!
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for your awesome feedback! We're elated to see that you're enjoying the improved battery life with the Galaxy Z Fold6. It’s great to know you find the new features like the Now Brief so cool! Just to add a bit more detail, the Galaxy Z Fold6 actually lasts longer on a single charge compared to the Z Fold5. Even with the same 4400mAh (typical) battery, our advanced processor enables more efficient power usage, allowing you to listen to up to 77 hours of music or watch up to 23 hours of video. If you ever need assistance or have any questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding performance and versatility
on March 24, 2025
Posted by: Smart7
[This review was collected as part of a promotion.] The Z Fold 6 has truly impressed me with its versatility and performance. One of the standout features is its ability to seamlessly switch between a compact phone and a tablet. The large screen is a game-changer—it makes watching videos, attending video conferences, and reading books an absolute delight, offering both convenience and comfort.
Additionally, the battery life is outstanding, lasting long enough to keep up with my busy day. The performance is equally remarkable, handling multitasking and demanding apps with ease. Overall, the Z Fold 6 has exceeded my expectations, delivering both innovation and reliability in one sleek package.
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you so much for sharing your thoughts on the Galaxy Z Fold6! We are really excited to see how much you love its versatility and performance. It's awesome that you are enjoying the smooth switch between phone and tablet, making it perfect for watching videos and reading your books. We are also pleased to know that the large screen and impressive battery life fit into your busy lifestyle. Your comments about how it handles multitasking and demanding apps truly mean a lot to us. We appreciate your support, and we hope the Z Fold6 continues to bring you joy! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I love it
on March 24, 2025
Posted by: Henndogmac
[This review was collected as part of a promotion.] I love the fold ability and the health app I've been doing better keeping track of my health even more better keeping track of wat i eat. I also love the pen and drawing in my fold one of the best things a phone can have
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
We appreciate your wonderful review of the Galaxy Z Fold6! We’re ecstatic that you're enjoying the foldable design and the health app. It’s great to know that these features are helping you keep track of your health and diet! We’re especially excited that you’re using the S Pen for drawing. With AI Drawing Assist, your creativity can truly shine. It enhances your sketches, making them come to life right on your device. Whether you’re using Samsung Notes, the Gallery app, or even the Smart Select feature in the Edge panel, the S Pen allows for precise and personalized designs. Your artistic expression is right at your fingertips! Keep exploring all the features your phone has to offer, and happy drawing! For any questions or concerns, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone like the ability to change screen size
on March 25, 2025
Posted by: mdhenley62
[This review was collected as part of a promotion.] Great phone like the ability to change screen size. Of course all the great features of a Samsung.
Value
5
Response from Samsung USBy R&R Team, March 25, 2025
Thank you for your feedback on the Galaxy Z Fold6, Mdhenley. We love to see that you love the ability to switch between the 6.3-inch Cover Screen and the 7.6-inch Main Screen, which offers versatility for various tasks like gaming or multitasking. The Z Fold6 also includes premium Samsung features, such as AI-powered tools, vibrant cameras, and durable materials like Corning Gorilla Glass Victus® 2 and IP48 water resistance. Your review highlights its innovative design and functionality. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade over Fold 5
on March 25, 2025
Posted by: ChrisRow
[This review was collected as part of a promotion.] I love this phone. This sized cover screen is PERFECT. Battery life is good screen is good, crease is invisible when phones on. Literally my only complaint with this phone is the fact that I cannot see the screen in direct sunlight. But other than that this phones size is perfect for consuming media while folded out and perfect for one handed use while folded.
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for sharing your thoughts about the Galaxy Z Fold6, Chris! It’s great to know you find the cover screen size perfect and are enjoying the battery life and display quality. We completely understand that viewing the screen in direct sunlight can be challenging for some. We recommend adjusting your brightness settings, as increasing the brightness can greatly improve visibility in bright conditions. Your feedback is very much appreciated, and we’re glad you’re enjoying the Fold6 for media consumption. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 25, 2025
Posted by: MaxxRazz
[This review was collected as part of a promotion.] Absolutely great product to use. Have owned many Samsung devices and by far this is the best. Nice small screen to use one handed and a nice big screen for entertainment
Value
5
Response from Samsung USBy R&R Team, May 6, 2025
Thank you so much for your wonderful feedback, Maxx! We're elated to know you consider the Galaxy Z Fold6 the best Samsung device you’ve owned. The design is crafted for versatility, making it perfect for one-handed use while still delivering an impressive large screen for all your entertainment needs. We hope you continue to enjoy every moment with your new phone! If you have any more thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US