Best Buy - Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy

Average customer rating

4.7

(5,210 Reviews)

Rating breakdown 5,210 reviews

5 Stars

4,071

4 Stars

864

3 Stars

178

2 Stars

1 Star

93%of customers recommend this product.

(

1,018 out of 1,098

)

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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy

Customer Rating

I completely love my Galaxy Z Fold 6

on March 22, 2025

Posted by: ZFold6Lover

[This review was collected as part of a promotion.] It helps me so much in my day to day life. For me the biggest this is the large screen I have when I open my phone and use the split screens to open more than one app, and seamlessly use actions across multiple apps. I can clearly see my screen and because I have a hard time seeing be able to inlarge my fonts is a plus. Gaming on the large screen makes it so much fun to do, and the graphics look so amazing and vivid. I could go on and on about my phone.

Value

Response from Samsung USBy R&R Team, May 22, 2025

Thank you for your sharing your honest feedback on the Galaxy Z Fold6! It's fantastic to see how the large screen and split screen have improved your multitasking experience. We're glad you find the screen clarity helpful, especially with the font enlargement option. Gaming on the vivid display is a standout feature, and it's great to know it's enhancing your experience. Your feedback inspires us to keep innovating. If you have more thoughts or need assistance, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Outstanding features, great camera clarity

on March 22, 2025

Posted by: ChocolateCoatit

[This review was collected as part of a promotion.] Great camera n features..... Takes excellent videos n love streaming movies n videos....Almost like a mini t.v.

Value

Response from Samsung USBy R&R Team, May 21, 2025

Thank you so much for your feedback! We’re glad to see that you love the camera and video capabilities of the Galaxy Z Fold6. Its features and size really do turn it into a mini TV experience, perfect for streaming your favorite movies and videos. You’ll also be pleased to know that the upgraded processor significantly enhances performance overall. With CPU performance improved by 17%, GPU by 20%, and NPU by 42% compared to the Galaxy Z Fold5, you can expect even smoother multitasking and stunning graphics. Your enjoyment means a lot to us, and we're excited for you to explore all the amazing things the Galaxy Z Fold6 has to offer! For any questions or concerns, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

simplycoachingwell loves Samsung Products

on March 22, 2025

Posted by: MOONLOVER11

[This review was collected as part of a promotion.] I absolutely loved my Z fold phone. however I was instructed to place a screen protector that ruined the phone and had to go ahead and purchase another one.

Value

Response from Samsung USBy R&R Team, May 21, 2025

Thank you for sharing your insights about the Galaxy Z Fold6! The Z Fold6 is a remarkable device, and we want to ensure you have the best experience possible. If you’ve registered your Z Fold with a Samsung account, be sure to check out our Z Assurance program. This offers a one-time discounted repair for the interior folding screen, which is designed to enhance your experience with this innovative phone. Keep in mind that this offer applies to devices purchased in the U.S. from authorized distributors before July 31, 2024, and is exclusive to the original purchaser. For any additional support, you can easily access the service through Samsung’s support page by selecting ‘Start a Repair.’ We’re here to help you fully enjoy the incredible features of your Galaxy Z Fold! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

This screen has a big display

on March 22, 2025

Posted by: MP1994

[This review was collected as part of a promotion.] It's incredible what you can do with a foldable phone, being able to multitask with the split screen or drawings in certain apps, even being able to watch videos on a big screen, it's very versatile and above all fast.

Value

Response from Samsung USBy R&R Team, May 9, 2025

Thank you for sharing your thoughts about the Galaxy Z Fold6! We're happy to see how much you appreciate the multitasking abilities with the split screen. We see that you mentioned drawing in certain apps. It's awesome to see how users like you are taking full advantage of the S Pen for creative expression. And yes, watching videos on that expansive screen truly brings content to life in a whole new way! Your experience means a lot to us, and we can't wait to see how you continue to explore its capabilities! For any questions or concerns, please be sure to reach out ot us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

I love the default line

on March 22, 2025

Posted by: stonejacker

[This review was collected as part of a promotion.] I have been a z-fold owner since number three and I am now on number six. I love these things I watch ton of videos on here I also connected up to a keyboard mouse and monitor and can operate it almost as a PC. Great phones I just wish they had a little more weight to them. Also I would like to see the overall size of the phone when folded in half to be the same size as a Galaxy s25. Not a lot to complain about but not perfect. Definitely getting better

Value

Response from Samsung USBy R&R Team, May 9, 2025

Thank you for sharing your experience with the Galaxy Z Fold6! We're pleased to hear that you love the versatility and functionality of the device, especially with the ability to use it like a PC with your keyboard, mouse, and monitor. Your feedback about the weight and size is valuable. We’re continually working on enhancing our designs, and your suggestions help us in that process. We're committed to making each generation better than the last, so we appreciate your input. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

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Customer has been confirmed to have purchased the item from Best Buy.
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Customer Rating

Best I've had

on March 22, 2025

Posted by: Jason

Expertise:Expert

Verified Purchase:Yes

Best phone I have ever owned I've own 3 versions and they finally got the thickness down while closed that it makes sense

Response from Samsung USBy R&R Team, May 9, 2025

Thank you so much for sharing your experience with the Galaxy Z Fold6, Jason! We're thrilled to see you’ve owned multiple versions and that the improvements in thickness have made such a positive impact for you. It's exciting to know that the sleek design not only feels more practical but also enhances your overall user experience. We designed the Fold6 to seamlessly blend innovation and functionality, and it’s wonderful to see that it's working well for you. For any qiestions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

This phone is amazing

on March 23, 2025

Posted by: BAMFdeal

[This review was collected as part of a promotion.] I have zero complaints about this phone. I've had an s20 ultra since 2020 and every phone since then has seemed like a downgrade spec for spec, but finally!!! I have a new phone that I believe is the best phone on the market without question. Compared to the older zFold models which were bulky, this phone is almost no bigger than any other phone. I love it

Value

Response from Samsung USBy R&R Team, May 9, 2025

Thank you for sharing your experience with the Galaxy Z Fold6! It’s great to see that you’ve upgraded from the S20 Ultra and see the Z Fold6 as a significant improvement. We designed this device to blend cutting-edge technology with a sleek and comfortable feel, so it’s wonderful to know you find it more manageable than previous models. It sounds like you’re having an amazing experience! For any questions or concerns, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US

Customer Rating

Love it or leave it

on March 23, 2025

Posted by: Joethaman

[This review was collected as part of a promotion.] It's a really great phone would love to have it it looks like a really good phone

Value

Written by a customer while visiting Samsung US

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