Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Average customer rating
4.7
(5,210 Reviews)
Rating breakdown 5,210 reviews
5 Stars
4,071
4 Stars
864
3 Stars
178
2 Stars
45
1 Star
52
93%of customers recommend this product.
(
1,018 out of
1,098)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 256GB (Unlocked) - Navy
Customer Rating
5
The best-looking foldable phone
on October 10, 2024
Posted by: Maouldsx
[This review was collected as part of a promotion.] I have to say that the Founder's inner screen gives me an excellent visual effect, which is very suitable for multitasking and entertainment experience. At the same time, the folding mechanism of Fold 6 is smooth and durable, which is very easy to carry.
It is also very smooth when running large applications and games. At the same time, in terms of battery life, the battery performance is relatively stable, but it may need to be charged frequently under high-intensity use.
Compared with the previous generation Fold5, I think the changes in appearance are particularly prominent, of course, it may be because I have a better impression of Founder phones. I think the navy blue and silver colors of this generation are very beautiful. The new Ai system added in One UI 6.1 also gives me a very shocking feeling. So overall, Samsung Fold 6 is the most technological and practical mobile phone I think at present.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for Business
on October 10, 2024
Posted by: Jlkent
[This review was collected as part of a promotion.] Switched from different style for the ability to use a desktop version at work easily as i manage restaurants. Great for managing tasks on the go and not having to have a larger tablet or backtrack to your computer. Cute pink color. Add the s pen for use when gaming is top tier. Excited to try out the Galaxy AI features I adjust from the other style phone to this one!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
Just upgraded to the Fold 6 from the Fold 5....very glad that I did...Samsung made it easier by making such a handsome trade in allowance. I thoroughly enjoy the 6's updated body styling and bigger front screen...just enough room for my fingers....vivid screens,fast chipset,512 GB storage, exclusive color...Samsung does it right!!!. Very happy...
Written by a customer while visiting Samsung US
Posted by: HaeK
from Seattle
Expertise:Intermediate
Verified Purchase:Yes
Great improvement and im happy i made the choice! So much upgraded performance
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Expert
Verified Purchase:Yes
Good remake but not innovative remake. I was expecting some major enhnacement, none there but still worth.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Nothing special. Keep Fold 5, wait for innovation
on October 11, 2024
Posted by: Theron
from San Diego CA
Expertise:Intermediate
Verified Purchase:Yes
Ok device. I didnt want to buy it but my Fold 5 inner screen split from normal use. It was 13 months after i purchased it so the general warranty was expired. So to salvage something i traded in the cracked phone for this model. The upgrades are so minor its disappointing. Its a lesson lewrned and i will hope this one makes it for a few years until something exiting comes along.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
1
Response from Samsung USBy Social Commerce, October 14, 2024
Howdy Theron,
Thanks for taking the available time to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is good for those unexpected situations we may find ourselves in, like forgetting your phone in the seat of your Uber on your way to catch your flight, or having your device stolen from your bag, taking a dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Thanks for taking the available time to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your critiques as we strive to innovate and improve on our product design and functionality. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices. Samsung Care+ is good for those unexpected situations we may find ourselves in, like forgetting your phone in the seat of your Uber on your way to catch your flight, or having your device stolen from your bag, taking a dip in the pool with your phone in hand, to dropping your phone and shattering your screen while bringing in the groceries. We even have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Here's how the Z Fold6 differs from its predecessor: at 239 grams, the Galaxy Z Fold6 is lighter and slimmer than the Galaxy Z Fold5, making it more pocketable. An upgraded processor elevates the Fold6's performance across the board with CPU performance improved by 17%, GPU by 20% and NPU by 42% compared to Galaxy Z Fold5. In terms of battery life, a single charge lasts longer on the Z Fold6 than the Z Fold5. Though the Z Fold6 features the same 4400mAh battery as Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. Your Galaxy Z Fold6 features the durable dual rail FlexHinge and carries a IP48 rating for water resistance. Its front and back glass are applied with the latest Corning Gorilla Glass Victus 2 material and metal frame with Armor Aluminum. You also have the ultimate innovation and peace-of-mind with Galaxy Z Assurance. The Z Fold6 has been tested for and verified for at least 200,000 folds or 10 years of approximate use. You can feel confident with every fold of your device! If needed, you can get a pre-installed screen protector with a free one-time replacement. Plus, get a one- time discounted screen replacement with Galaxy Z Assurance. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please feel free to contact Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
Written by a customer while visiting Samsung US
Customer Rating
5
The best yet
on October 11, 2024
Posted by: Mygala
[This review was collected as part of a promotion.] Quick response and Great picture quality . Very light and smooth surface.
Value
5
Written by a customer while visiting Samsung US
Posted by: Thanh Vuong
from CA, US
Expertise:Intermediate
Verified Purchase:Yes
Moved from ultra to fold. Love the convenient of the fold screen. Build quality feels solid. The battery actually lasts longer than the ultra cause you won't be on the big screen all day, my usage was from 6am-6pm and I still have around 40% when I got home.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US