Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(23,611 Reviews)
Rating breakdown 23,611 reviews
5 Stars
20,253
4 Stars
2,598
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Huge upgrade from competitor
on April 28, 2026
Posted by: All4BAE
[This review was collected as part of a promotion.] Long time Android user that formerly had a few earlier models but wasn't into the UI. This has changed with the newer UI being way more intuitive and it pairs great with my Galaxy Watch adding new features I couldn't access before. The Galaxy AI features added with this series help navigate the phone, but also to guide simple things your normally do making for a very streamlined experience. The battery life is fantastic as it gets you well over a day, and that's with fairly heavy consistent use. I'm more using it for apps, calls, texts, photos, videos etc than gaming so I will note that. When I have played a few games it was very response and still kept great battery life without getting hot either. The phone is light yet has enough weight to know it's solid and quality rather than some more plastic heavy phones. The photos and audio are quite good, I was surprised how well the speakers sound out of it to be honest. The only complaint I could really give is tied to some older features that many phones lack now, namely the headphone jack. Sure you can always use wireless earbuds, but audiophile and musicians alike know there is ZERO substitute for wires and when I have $$$$ In Ear Monitors I want to be able to use them with my phone. Other than that it'd be the ability to use a micro-sd card because things stored on cloud don't do toy any good when you are in areas with no service. Raw files for photo, video, and music are HUGE and take up a lot of space.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my s25 ultra!
on April 27, 2026
Posted by: Abibabi
[This review was collected as part of a promotion.] I love my s25 ultra! It has all the best features including Galaxy AI. I frequently use it for writing emails, texts and school work!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very good for media and internet.
on April 28, 2026
Posted by: Medo321
[This review was collected as part of a promotion.] Galaxy AI is very helpful for me.
It's facilitating my work.
It's facilitating my work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is a definite flagship.
on April 28, 2026
Posted by: Allanon
[This review was collected as part of a promotion.] The phone has everything you need as your main phone and connection to the internet. The screen has a very good resolution for seeing detailed screens and videos.
The camera is very good for taking photos of family or locations on trips. It is very good in low light situations.
The storage is adequate and I loved getting double memory.
Galaxy AI is very easy to use and does a good job of going in depth on finding solutions to issues or even modifying photos to remove unexpected additions.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S 25 Ultra.
on April 28, 2026
Posted by: Cricket
[This review was collected as part of a promotion.] This phone has done everything I needed it to do. The Galaxy AI is great and useful. Finding new features i did not know about. Is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung 25 Ultra
on April 28, 2026
Posted by: Jennifer
[This review was collected as part of a promotion.] I absolutely love my phone! I was a huge Samsung person for years, then my husband talked me into the moto for 2 years. When they stopped making that particular one I went back to my beloved Samsung and even talked him into it. Now he loves his too.
We use our phones for everything! Work, GPS, banking, playing games, watching videos or movies. I also take a ton of pictures.
I am horribly addicted to AI so I use it for everything I can. It drives my husband crazy. AI has saved me time and money.
I absolutely love my Samsung phones and won't switch to anything else.
The smarter the phones get and the more functions they have the more I love them. I would be completely lost without my phone.
We use our phones for everything! Work, GPS, banking, playing games, watching videos or movies. I also take a ton of pictures.
I am horribly addicted to AI so I use it for everything I can. It drives my husband crazy. AI has saved me time and money.
I absolutely love my Samsung phones and won't switch to anything else.
The smarter the phones get and the more functions they have the more I love them. I would be completely lost without my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Life, Seamlessly Integrated: The Galaxy Experie
on April 28, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I’ve been a loyal Samsung user for years, and I’ve never looked back. Today, my Galaxy S25 Ultra, Galaxy Tab FE, and Buds2 Pro and Buds 2 aren't just pieces of hardware; they are a living history of my life and the ultimate productivity powerhouse.
*The Beauty of the Ecosystem
The true magic lies in how my devices "talk" to one another. Whether I’m deep into work or relaxing with a movie, the integration is flawless. I love the freedom of answering phone calls directly from my tablet—it means I never have to break my workflow or hunt for my phone when I'm in the middle of a project.
*A Library of Inspiration
As a bookworm, I carry a literal library of 900+ ebooks and movies wherever I go. My 1,000+ notes and daily inspirations sync instantly across my devices; I can start a thought on my S25 Ultra and finish it on my tablet. It’s a seamless transition that feels like second nature.
*Creativity and Wellness
The S25 Ultra’s smart camera and pro-grade filters turn every moment into a masterpiece! Love taking photos
Samsung Health: It’s like having a supportive buddy on my wrist and in my pocket, nudging me to stay active when I’ve been stationary too long.
*Gaming Hub: When it’s time to decompress, the Gaming Hub is my go-to for instant fun and relaxation.
Samsung has created the perfect blend of productivity, wellness, and joy.
*Galaxy AI really taking this adventure to the next level—thanks for making it so much fun and for being a constant, reliable part of my journey!
*The Beauty of the Ecosystem
The true magic lies in how my devices "talk" to one another. Whether I’m deep into work or relaxing with a movie, the integration is flawless. I love the freedom of answering phone calls directly from my tablet—it means I never have to break my workflow or hunt for my phone when I'm in the middle of a project.
*A Library of Inspiration
As a bookworm, I carry a literal library of 900+ ebooks and movies wherever I go. My 1,000+ notes and daily inspirations sync instantly across my devices; I can start a thought on my S25 Ultra and finish it on my tablet. It’s a seamless transition that feels like second nature.
*Creativity and Wellness
The S25 Ultra’s smart camera and pro-grade filters turn every moment into a masterpiece! Love taking photos
Samsung Health: It’s like having a supportive buddy on my wrist and in my pocket, nudging me to stay active when I’ve been stationary too long.
*Gaming Hub: When it’s time to decompress, the Gaming Hub is my go-to for instant fun and relaxation.
Samsung has created the perfect blend of productivity, wellness, and joy.
*Galaxy AI really taking this adventure to the next level—thanks for making it so much fun and for being a constant, reliable part of my journey!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent.
on April 28, 2026
Posted by: Kimi206
[This review was collected as part of a promotion.] Samsung S25 Ultra is excellent in everything. It has a super rear and front camara. It's very fast in all the apps. It's very comfortable to take with you every where.
Value
5
Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Value
5