Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(23,505 Reviews)
Rating breakdown 23,505 reviews
5 Stars
20,165
4 Stars
2,580
3 Stars
450
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
galaxy s twenty five ultra
on April 27, 2026
Posted by: Ali1031
[This review was collected as part of a promotion.] It is very easy to use. Has all the technology? The new phones has
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy is the best phone ever.
on April 27, 2026
Posted by: AllieJ
[This review was collected as part of a promotion.] I love the Galaxy AI on my phone. It's a great feature. I love the ok Google AI feature also. It is fast, has great graphics and user interface. Thank you for creating such a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just awesome
on April 27, 2026
Posted by: Glockster5
[This review was collected as part of a promotion.] Loving the the camera, pictures come out super clear and crisp. Galaxy AI is very helpful on your daily use, well recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing
on April 27, 2026
Posted by: Jc8822
[This review was collected as part of a promotion.] Love everything about my 25ultra , but just 1 issue and its not all the times but every now and then the phone will glitch
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
More than just a spec bump
on April 27, 2026
Posted by: SKChicago
[This review was collected as part of a promotion.] The Camera: Smarter, not just Bigger
The 200MP main sensor is still the headline, but the real MVP this year is the upgraded 50MP Ultra-Wide lens. The consistency between all the lenses is finally where it needs to be.
What I love: The "Virtual Aperture" in Expert RAW gives portraits a much more natural depth.
Low Light: Nightography has noticeably less "noise" in the shadows compared to last year. It doesn’t try to turn night into day; it just makes it look clear.
Galaxy AI: Actually Useful Now
I was skeptical about AI being a gimmick, but two features have changed my workflow:
Note Assist: It takes my messy meeting scribbles and turns them into organized bullet points instantly.
Circle to Search with "Now Brief": Being able to get a quick summary of a long article or event details without leaving the app I'm in is a massive time-saver. It feels like a natural part of the OS rather than an added "tool."
Design & Display
The move to rounded corners is the best design choice Samsung has made in years. It’s significantly more comfortable to hold for long periods. The Gorilla Armor 2 glass is also incredible—the anti-reflective coating makes a huge difference when using the phone outdoors.
Final Verdict: It’s not a reinvention, but it’s the most "polished" Ultra yet. If you value a screen that's easy on the eyes and a camera that rarely misses, this is it
The 200MP main sensor is still the headline, but the real MVP this year is the upgraded 50MP Ultra-Wide lens. The consistency between all the lenses is finally where it needs to be.
What I love: The "Virtual Aperture" in Expert RAW gives portraits a much more natural depth.
Low Light: Nightography has noticeably less "noise" in the shadows compared to last year. It doesn’t try to turn night into day; it just makes it look clear.
Galaxy AI: Actually Useful Now
I was skeptical about AI being a gimmick, but two features have changed my workflow:
Note Assist: It takes my messy meeting scribbles and turns them into organized bullet points instantly.
Circle to Search with "Now Brief": Being able to get a quick summary of a long article or event details without leaving the app I'm in is a massive time-saver. It feels like a natural part of the OS rather than an added "tool."
Design & Display
The move to rounded corners is the best design choice Samsung has made in years. It’s significantly more comfortable to hold for long periods. The Gorilla Armor 2 glass is also incredible—the anti-reflective coating makes a huge difference when using the phone outdoors.
Final Verdict: It’s not a reinvention, but it’s the most "polished" Ultra yet. If you value a screen that's easy on the eyes and a camera that rarely misses, this is it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, everything you could want.
on April 27, 2026
Posted by: Ronin021
[This review was collected as part of a promotion.] Just like previous models Samsung keeps improving their design and apps that are used including voice recognition & alongside face recognition that unlocks your phone just by looking at it. The camera offers high quality pictures that rival most SLR cameras including close zoom & long distance shots such as astronomical photos that I have taken. The videos are smooth & the capacity is amazing and being able to use flash drives to sync data is great alongside the Bluetooth capabilities.
Overall I always recommend Samsung to anyone who asked.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its ok not the best
on April 27, 2026
Posted by: Jared12586
[This review was collected as part of a promotion.] Could be better this phone should of had the new update to fix everything it lags alot the software is horrible
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone@
on April 27, 2026
Posted by: barsedo
[This review was collected as part of a promotion.] Perfect for all my needs. As I work remotely, I use it all day and have never had any issues other than a few "user errors"
Value
5
Written by a customer while visiting Samsung US