Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(22,926 Reviews)
Rating breakdown 22,926 reviews
5 Stars
19,704
4 Stars
2,516
3 Stars
434
2 Stars
126
1 Star
146
87%of customers recommend this product.
(
1,020 out of
1,176)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Live everything about this one one of the best out
on April 13, 2026
Posted by: Angeleyes
[This review was collected as part of a promotion.] Glazaxy AI on this phone is crazy love everything about it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S25 Ultra has been great to me!
on April 13, 2026
Posted by: JerryS
[This review was collected as part of a promotion.] The S25 Ultra has been like an extension of my office. I work a hybrid schedule between NYC and NJ and I require a lot of reminders. I've been able to use both old and new features to help me stay organized throughout the year! I have no complaints at all. I also love the different editing features as well as the clarity when taking pictures in low light settings! If I had to purchase this phone again, I would without hesitation!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent technology all around.
on April 13, 2026
Posted by: Galaxyfourlifee
[This review was collected as part of a promotion.] This is a great phone from the screen, the cameras and the implementation. of the AI features. It's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatly innovative
on April 13, 2026
Posted by: Luna20
[This review was collected as part of a promotion.] I honestly can’t get over how good the S25 Ultra feels in my hand. For years, the Ultra was this huge, boxy brick that dug into your palms, but they finally rounded off the corners just enough to make it comfortable without losing that massive screen. It’s also way lighter than I expected—I don't know how they shaved off that much weight while keeping the titanium build, but my wrists are definitely thanking them.
The display is easily the best part. That new anti-reflective glass is a total lifesaver; I can actually see what I’m doing outside without hunting for shade. Everything is just so snappy, too. I’ve been messing with the new AI photo tools and the 50MP ultra-wide lens, and the detail is unreal compared to my old phone. It doesn't just feel like a spec bump; it feels like they actually listened to what people wanted. I’m seriously impressed—it’s easily the most "complete" phone I’ve ever owned.
The display is easily the best part. That new anti-reflective glass is a total lifesaver; I can actually see what I’m doing outside without hunting for shade. Everything is just so snappy, too. I’ve been messing with the new AI photo tools and the 50MP ultra-wide lens, and the detail is unreal compared to my old phone. It doesn't just feel like a spec bump; it feels like they actually listened to what people wanted. I’m seriously impressed—it’s easily the most "complete" phone I’ve ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Integration of Galaxy AI and Performan
on April 13, 2026
Posted by: Dandan13
[This review was collected as part of a promotion.] I have been using my Samsung device for several weeks now, and the experience has been seamless. The build quality is premium, and the display remains the best in its class, offering vibrant colors and deep blacks that make media consumption a highlight of my day.
The most impressive aspect has been the implementation of Galaxy AI. Features like Live Translate and Note Assist have fundamentally changed how I interact with the device, making complex tasks much more efficient. The AI integration feels intuitive rather than gimmicky, enhancing everything from photo editing to daily organization. Battery life has also been consistently strong, easily lasting through a full day of heavy use. Overall, this device offers a powerful combination of hardware and innovative software.
The most impressive aspect has been the implementation of Galaxy AI. Features like Live Translate and Note Assist have fundamentally changed how I interact with the device, making complex tasks much more efficient. The AI integration feels intuitive rather than gimmicky, enhancing everything from photo editing to daily organization. Battery life has also been consistently strong, easily lasting through a full day of heavy use. Overall, this device offers a powerful combination of hardware and innovative software.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good features and size
on April 13, 2026
Posted by: Iceman71
[This review was collected as part of a promotion.] Works well for internet, hot spot and watching games.
Had some issues with battery draining too fast but seems to be corrected now.
Ran out of storage pretty quick and had to buy more
Had some issues with battery draining too fast but seems to be corrected now.
Ran out of storage pretty quick and had to buy more
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone great features wouldn't leave it
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it to take Great pictures and look up things that I need to.fimd our about just use my phone e for everything entertainment, research photography and lots of other uses
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gives Ultra A New Meaning
on April 13, 2026
Posted by: Reshidot
[This review was collected as part of a promotion.] Whatever you can think of, this phone can do it, gaming, taking excellent images, and editing like a pro with Galaxy AI, its all seamless with the Galaxy S25 Ultra.
Value
5
Written by a customer while visiting Samsung US