Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(22,838 Reviews)
Rating breakdown 22,838 reviews
5 Stars
19,587
4 Stars
2,499
3 Stars
446
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Great phone to use
on April 13, 2026
Posted by: Samneal
[This review was collected as part of a promotion.] I always like the Galaxy phone series. T h ey hsve always been reliable and easy to use. Even the camera functions is great! I can even use it on my Windows computer. I even use it to watch tv shows on it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25 ultra
on April 13, 2026
Posted by: Nicky05
[This review was collected as part of a promotion.] Absolutely love my s25 ultra I love the galaxy ai features and the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product for the price
on April 13, 2026
Posted by: Edwinsixer
[This review was collected as part of a promotion.] It's the best phone I've ever had. S25 ultra feels smooth and reliable. It's battery it's just perfect for day to day as it last 24 hours on a regular basis of use. Camera is just amazing, can make perfect shots at low light and can also record with the best quality in the market. I use it to play videogames as well, an example would be Red Dead Redemption and it performs excellent at 60 fps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on April 13, 2026
Posted by: Swarleytheobold
[This review was collected as part of a promotion.] I love the Samsung S series I've been using it in place of my broken PC forever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on April 13, 2026
Posted by: Muzzy88
[This review was collected as part of a promotion.] Everything is Great! Love my new device. My upgrade is perfect for everything and excellent. Thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stop waiting! Get one!
on April 13, 2026
Posted by: Bluntsbird
[This review was collected as part of a promotion.] Samsung makes the best phone hands down. Sleek comfortable and capable. Love the speed and picture quality. Samsung AI pairs up perfectly to help with all my tasks, editing and any question i fould ever need a quick answer to. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my Samsung S25 Ultra!! Outweighs anything
on April 13, 2026
Posted by: LadyDi55
[This review was collected as part of a promotion.] This S25 Ultra mobile phone far outweighs any models I've had in the past, and i thought they were pretty good! Lots of Apps & quick features. A perfect handheld size for me. My absolute favorite.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good but nothing innovative or new
on April 13, 2026
Posted by: AlexVill46
[This review was collected as part of a promotion.] Was same as S24 with even less features on S pen which were removed for some reason? Front camera is really bad compared to other competitors which i know you guys have the capability to do better. But please go back to innovation thats what androids are known for.
Value
3
Response from Samsung USBy R&R Team, April 15, 2026
Hi there AlexVill46, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it can be when your device is not meeting your expectations in specific features. We have provided links to articles to help you with the different camera settings and features for your device, and discover the redesigned S Pen features available on your device. We have lastly provided links to the complete manual and the Samsung Support Team to help you fully discover your device, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US