Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Average customer rating
4.8
(22,748 Reviews)
Rating breakdown 22,748 reviews
5 Stars
19,517
4 Stars
2,486
3 Stars
443
2 Stars
136
1 Star
166
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Gray
Customer Rating
5
Samsung never misses
on April 13, 2026
Posted by: Hotmom925
[This review was collected as part of a promotion.] I have been a Samsung not just Android but Samsung girl for many years. And when they release the note series which is now the Ultra Series I have never going back. These phones have been the very top of the line each and every time.
Before the s25 Ultra specifically this phone has been a game changer. The phone is fast and it has a lot of memory. The picture quality it has been amazing! Call Quality has been phenomenal as usual with Samsung and the screen is a pleasure to view. The amount of customizations that you can do is great, but that has always been a Samsung feature that I enjoyed.
The new edition of AI on this phone has been an interesting Journey for me. But not because it's difficult to manage it's more I am not used to it. But the settings on the phone make it very easy to use make it very easy to learn should I say.
The only complaint that I have about these new models and Samsung as a whole, is that they got rid of Samsung messages. While I understand the reason for it was because it was to make the text messaging seamless through all the platforms, the inability to customize the messaging app in fun ways is very sad. So if we could figure out how to make Google messaging fun to use that would be amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and customization
on April 13, 2026
Posted by: Bree92
[This review was collected as part of a promotion.] Absolutely love the features of this phone! Camera quality is out of this world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone in the market.
on April 13, 2026
Posted by: Santorini64
[This review was collected as part of a promotion.] This phone is one of the top rated devices in my opinion. The best part is the camera along with the editing software.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone. Does everything I want to to do
on April 13, 2026
Posted by: Vinophotography
[This review was collected as part of a promotion.] This phone has been the absolute best device I've ever owned. I've traveled all over the world with it never had any issue connecting to other networks. It's been extremely reliable and long lasting. I use Galaxy AI to get recommendations for restaurants and hotels. I use maps to put me in the right direction when I'm in other countries.
As a platform for a mobile photographer this has been the best device for a mobile workflow. I regularly use it to edit photos to post on Instagram and other social media sites. It's just fast and reliable it holds all of my photos and simply the Best.
As a platform for a mobile photographer this has been the best device for a mobile workflow. I regularly use it to edit photos to post on Instagram and other social media sites. It's just fast and reliable it holds all of my photos and simply the Best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Smooth and Built for Everything
on April 13, 2026
Posted by: DesSendy
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra daily for work and content creation, and it’s been an amazing experience. The performance is extremely fast and smooth, whether I’m editing videos, multitasking, or using heavy apps.
The display is bright, sharp, and perfect for watching content or working on the go. The battery easily lasts me all day, even with heavy usage.
One of my favorite features is Galaxy AI. It really improves productivity, from helping with quick edits to making everyday tasks easier and faster.
The camera quality is top-tier. Photos and videos come out very detailed, and it’s perfect for social media or professional content.
Overall, this device feels premium, reliable, and powerful. It handles everything I throw at it without slowing down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the pen and how it easy to learn and use.
on April 13, 2026
Posted by: DREWSki
[This review was collected as part of a promotion.] Galaxy AI makes it easy to shop and look up prices on a item just using a pic. Plus it tells me where the best place to sell it is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on April 13, 2026
Posted by: Wolfpack
[This review was collected as part of a promotion.] I love the Galaxy AI in this phone, what needs more help is the interpreter mode when it comes to its precision in identifying what someone in another language was saying and the mode would just end being a game of telephone. My other reason i did not give this 5 stars is because samsung removed the bluetooth capability/functions from the pen. Taking pictures using the pen was great before. The phone could use a bigger battery too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very dependable i can pull up AI on this very easy
on April 13, 2026
Posted by: Wolfpac
[This review was collected as part of a promotion.] Galaxy AI very dependable hardware is reliable. Love the Samsung
Value
5
Written by a customer while visiting Samsung US